About Utingu Software

Utingu Software is an Australian based Atlassian Silver Solution Partner and Marketplace App vendor. Utingu Software specialises in delivering tailored Atlassian solutions across multiple industries. We work with clients in many countries and timezones, providing expert Atlassian consultancy and migration services.

At Utingu Software, we embody a "practice what you preach" philosophy, using only Atlassian tools for all company activities. Additionally, we provide consultancy services to a leading Platinum Atlassian Solution Partner in Europe.

Our expertise spans key areas listed below…

Core Atlassian Product Usage

We provide services across all core Atlassian products, offering support at every stage, from product selection and installation to configuration and ongoing guidance.

Cloud Migrations

We have successfully completed several major Server & Data Center to Cloud migrations, including large instances of Atlassian products with thousands of users and millions of work items.

Custom Builds & Automation

We have delivered numerous customised solutions that go well beyond the standard "out-the-box" Atlassian configurations typically experienced by newer users.

Enterprise Service Management - ITSM

We offer expert guidance on the best-practice use of Jira Service Management and ITSM processes, ranging from standard implementations to fully customised solutions tailored to your business needs. 

Managed Services & Support

Provide support and maintenance services, typically following the completion of major projects such as server or data center to cloud migrations, Jira optimization, and Jira Service Management implementations. These services often include ongoing support as well as incremental enhancements

Marketplace App Recommendations & Integration

The Atlassian Marketplace hosts a vast array of Marketplace Apps. We provide advice on App choice and integration.

Instance Optimisations and Health Checks

We provide expert analysis of both new and existing deployments to help organizations maximize the efficiency and productivity of their Atlassian environments

Security, SSO & SCIM

We offer expert consultancy in security and user authentication for both Cloud-based and Data Center-hosted solutions.

Training & Mentoring

We offer formal training in Atlassian tools. The courses can also be customised to meet a client's specific needs, focusing on particular functionality areas and incorporating Marketplace Apps