CENOQ Corporation was founded in 2006 and well-known with our high-quality service in Taiwan and China. We provide various complete solutions to the customers with mature software products and professional services including training, consultancy, customization and process development.

■TISI株式会社について TISインテックグループのTISIは、金融、製造、流通、サービス、公共、通信など多様な業種で培った知見とAIをはじめとする先進技術を融合し、4,500社以上のお客さまと社会変革と価値創出を推進しています。300を超えるサービス・ソリューションを国内外で提供し、業務の効率化・高度化を通じて人材不足などの社会課題を解決し、持続可能な社会の実現に取り組んでいます。 ■提供内容について TISIは、JiraおよびJira Service Managementを中核としたITサービスマネジメント（ITSM）の導入・最適化をご支援します。サーバー・ネットワークの監視、クラウド運用（AWS/Azure/OCI）、運用プロセスの設計まで、運用にかかわる領域を一貫して対応できることが特長です。 TISIは、Jira・Jira Service Management・Confluenceを活用したシステム運用・監視サービスを自社で提供し、お客様のシステムを24時間365日運用してきました。この実績をもとに、さらにRovo（AI）を組み合わせた運用プラットフォームを自社で設計・構築し、実運用に適用しています。ITSM管理・ナレッジ管理・AI活用を一つにまとめた実証済みの運用モデルを、お客様の環境に合わせてカスタマイズしてご提供します。導入して終わりではなく、現場で使い続けられるITSMを実現します。 導入にあたっては、お客様の要件・規模に応じて選べる段階的なメニューをご用意しています。 (1)実装メニュー（プラットフォームの設計・構築・導入） • エントリー: PoC（有償パイロット）による小規模導入と効果測定。現状課題の整理から次フェーズへの判断材料づくりまで • スタンダード: 標準テンプレートによる短期導入。主要機能を一通り使える状態まで立ち上げ • プレミアム: 複数チーム展開を前提とした個別設計。運用設計・権限設計・連携設計を含む • エンタープライズ: 大規模・統制要件に対応した運用基盤構築。セキュリティ・ガバナンス・拡張性を考慮 (2)運用サポートメニュー（導入後の伴走支援） • ベーシック: 問い合わせ窓口（一次回答、操作・設定確認支援） • アドバンスト: 窓口＋保守（原因調査・回避策提示、軽微な設定変更、月次確認・改善提案） • マネージド: プラットフォーム運用代行（ユーザ管理、利用状況レポート、設定変更・改善施策の実行、利用定着支援） (3)個別対応メニュー • Jira Service Managementを活用した運用業務の自動化実装（問い合わせ自動振り分け、承認フロー、定型作業の自動化、外部システム連携） • 他社ITSMツール（ServiceNow等）からの移行支援・移行アセスメント • Atlassian Rovoを活用したナレッジ活用・AI運用支援 • 監視サービスとの統合による運用高度化 こんな企業様はぜひご相談ください • ITSMツールのライセンスコスト増にお悩みで、移行先を検討中の企業様 • Excelやメールに分散した問い合わせ・依頼対応を一元化したい企業様 • 手作業の運用業務を自動化し、対応スピードと品質を高めたい企業様 • まずは小規模なPoCから効果を確かめたい企業様 • ITSMツールを導入したものの、運用が定着せずお困りの企業様 • ツール導入だけでなく、監視・運用まで含めて相談したい企業様 運用のプロフェッショナルとして、お客様のITサービスマネジメント変革に伴走します。まずはお気軽にお問い合わせください。

ACG Tech Systems is an Atlassian Solution Partner specialized in delivering enterprise-grade Atlassian solutions through our Global Capability Center (GCC) model. We help businesses worldwide maximize the value of Atlassian products like Jira, Confluence, Jira Service Management, Bitbucket, and more, enabling seamless collaboration, agile project management, and streamlined ITSM and DevOps workflows. As an Atlassian Partner, we offer exclusive insights, best practices, and direct access to Atlassian’s latest innovations. Our GCC-driven approach enables businesses to enhance operational efficiency, reduce costs, and accelerate digital transformation with world-class Atlassian expertise. Our Services Include : ✔ Atlassian Consulting & Implementation ✔ Cloud & Data Center Migrations ✔ Custom App Development & Integrations ✔ ITSM & DevOps Solutions ✔ 24/7 Global Support & Training via GCC Our Global Capability Center provides scalable, cost-effective expertise, offering 24/7 managed support, cloud migrations, custom app development, and enterprise integrations. With a highly skilled & experienced team of Atlassian-certified professionals, we empower organizations to implement and optimize their Atlassian ecosystem while ensuring performance, security, and compliance at scale. ACG is known for information technology consulting services specializing in IT services including Project Management, Architecture, Application Design, Development and Maintenance, On-Site/Off Site Consulting and Staff Augmentation largely over the last couple of decades. Partner with us to unlock the full potential of Atlassian, powered by a Global Capability Center designed for scalability and success!.

As a Magento Enterprise Partner from the very beginning, Neos CMS Long-Time Supporter, Atlassian, Adobe and Akeneo Partner, as well as Google Premier Partner, TechDivision GmbH is one of the leading addresses for consulting, implementation and marketing of digitization projects. In addition to the implementation of web projects based on leading web technologies, we also offer our customers comprehensive consulting services for the digitalization of existing business processes as well as support in the selection and introduction of suitable cloud-based tools to better meet today's requirements. For this purpose we have a highly experienced and certified team of in-house consultants in the areas of lean, agile and cloud technologies. In addition to various medium-sized customers, internationally operating companies such as Ritter-Sport, Familotel, Eglo, GABOR, HALLHUBER or JuZo also rely on the know-how and experience of TechDivision. Currently, TechDivision has five locations in Rosenheim/ Kolbermoor, Munich, Hamburg, Vienna and Zurich and employs more than 150 people. Do you have any questions- Simply contact us! We are happy to advise you practice- oriented and without obligation!

FPT Software is part of FPT Corporation (FPT - HoSE) - the global leading technology and IT services group headquartered in Vietnam with nearly US$2 billion in revenue and 32,000 employees. Qualified with CMMI Level 5 & ISO 27001:2013, ASPICE LEVEL 3, FPT Software delivers world-class services in Smart factory, Digital platform, RPA, AI, IoT, Enterprise Mobilization, Cloud, AR/VR, Embedded System, Managed service, Testing, Platform modernization, Business Applications, Application Service, BPO and more services globally from delivery centers across the United States, Japan, Europe, Australia, Vietnam and the Asia Pacific. Reference: https://www.fpt-software.com/about-fpt-software/

CDI partners with global technology leaders and solution providers. Together, we deliver leading-edge solutions for our customers.

GINTEC is an experienced partner for software product life cycle management. The core competency of the company is in requirements management, in change management as well as in configuration management. Our specialists in the area of software engineering accompany your project and implement a professional requirements management.

Discover a world of possibilities using Atlassian tools with ICE Tech, an experienced Atlassian Solution Partner. Our team of seasoned professionals provides you with high quality consulting services, ensuring smooth implementations, and offering customised training. This approach guarantees that you are optimising the use of the Atlassian platform to its full potential. Professional Services: We specialise in aligning Atlassian products with your organisational goals. Our industry experience allows us to maximise your Atlassian investment and ensure smooth operations. Configuration: Our expert team ensures fast and efficient implementation of various Atlassian products. Licensing Expertise: 1. Discounts: As an Atlassian Solution Partner, we provide access to discounts based on the product and type of license. 2. Extended Trials: We offer extended trials and co-term licenses to help you make informed decisions. 3. App Evaluation: Partnering with marketplace vendors, we help you evaluate apps and add-ons to enhance your Atlassian experience.

Project & Team

Radbee is a global Atlassian Partner on a mission to make quality management processes easier and more accessible for life sciences companies. Led by Jira and Confluence expert Rina Nir, who hails from the medical devices industry, we know how much time, effort and resources are spent on compliance vs. what truly matters: releasing quality products that support better healthcare for all. We combine our expertise in working with Atlassian?s powerful products with a deep understanding of the medtech, biotech and pharmaceutical industries to provide the complete range of services required to manage QA- and compliance-related processes on its platforms. Design Controls, Software Development Life Cycle (SDLC), Document Controls, Corrective and Preventive Action (CAPA) issues management and training management are examples of the processes we help improve every day. When you work with Radbee, you?re not just a client - you?re a valued partner for whom we work tirelessly to develop customized solutions that make it easy for all your departments company-wide to understand, adopt and implement. If you need help releasing products faster, more seamlessly and more effectively, Radbee is here to help you make a difference, get more done and improve your compliance.

Since 1999, Boston SoftDesign has served as a trusted, strategic digital solutions partner for clients around the world. From Fortune 500 companies to rapidly growing startups, our team of 250+ engineers can help you achieve operational excellence. Our core services create unlimited growth potential across business systems: 🌐 AI & Automations 🌐 ERP Solutions 🌐 CRM Solutions 🌐 Custom Software Development 🌐 24/7 Managed Support We help you reduce costs and manual work, supplement your resources, and turn your ideas into reality with the technical and professional expertise of our team. We approach our work as a partnership, complete with individual support and transparent communication, ensuring that our clients are always kept in the loop and satisfied. Flexibility is a core value at Boston SoftDesign. We offer fixed fee agreements for predictable costs as well as time-and-materials based pricing, saving you money when project requirements are too variable. For more information please visit bostonsd.com.