TribusIT helps organisations of all sizes get the most from Atlassian. We specialise in Jira Service Management – helping teams design, implement and continuously improve service operations that are fast, consistent and user-friendly.
Our services:
- Jira Service Management – We design and implement JSM portals, service catalogues, queues and SLAs so your teams deliver fast, consistent service. Whether you're new to JSM or looking to get more from an existing setup, we'll help you build something your staff and customers will actually use.
- Implementation – From setup to optimisation, we ensure Jira, Confluence and more are working for you. Customers see improved productivity, quality, and employee engagement – while cutting time to market.
- Migrations – Experienced in moving Jira, Jira Service Management, Confluence and Bitbucket – securely, with minimal disruption.
- Improvements – We refine existing instances to simplify processes, reduce complexity and maximise value.
- Jira audit – A fixed-price technical health check of your Jira and Jira Service Management setup: up to 87 checks, each rated red, amber or green, with a written report and remediation plan within 10 working days of access.
- Licensing – Monthly or annual plans, 30-day invoice terms, billing in your local currency, and a free annual licence review.
- Support – Flexible ongoing support packages. If you don't need (or can't justify) a full-time admin but still want reliable expertise, we'll fill the gap.
We're honest, straightforward, and deliver on our commitments. Based in Huddersfield, West Yorkshire, UK with consultants across the UK and EU. Proud to be part of the Disability Confident scheme. We are Cyber Essentials certified.