Grazitti Interactive

Grazitti Interactive is an Atlassian Silver level Partner specializing in self-managed Jira, Jira Service Management, and Confluence on Data Center and Server. We help enterprises implement, migrate, administer, and scale their Atlassian stack, with integration and AI expertise across Cloud and hybrid environments. Your data stays in infrastructure you control.

Products supported: Jira, Jira Service Management (JSM), Confluence, and Jira Product Discovery, across Data Center, Server, and Cloud.

Implementation and migration: New Cloud Instance Setups, Server to Data Center migration, version upgrades, and instance consolidation.

Process design and best practices: Workflow design, governance, and Jira best practices tailored to each team and industry vertical, including software development, IT service management, DevOps, and business teams, standardizing agile, Scrum, Kanban, and ITSM ways of working at scale.

Industries served: Finance, healthcare, technology, manufacturing, retail, and the public sector.

Managed administration and certified team: Full-time or part-time Atlassian-certified administrators, offshore or onsite by region, covering Jira, Confluence, cloud, and org admin roles.

Marketplace apps and integrations: App and add-on setup, configuration, and enablement, plus custom development. Integrations with platforms like Salesforce and Zendesk via our in-house solution, Sinergify.

AI, Rovo, and MCP: Rovo and custom Rovo agent enablement, connecting Data Center to Rovo, and Model Context Protocol (MCP) setup for secure AI access, using the official Rovo MCP Server on Cloud and self-hosted MCP for Data Center and Server.