saasgenie is your trusted partner for AI-powered ITSM and CX solutions. Founded in 2024, we have provided data-driven expert consultation and implementation to 300+ clients across various industries.
We helped businesses maximize ROIs with ITIL-aligned frameworks and AI-driven strategies; we optimize operations, enhance customer experiences, and drive efficiency.
With our entity based in Bellevue, Washington, and an offshore delivery center in Trichy, India, we serve you the best strategies across various industry domains and borders. With enterprise service management, ITIL strategies, apps and integrations, & data migration in our back pockets, we are known to deliver projects ahead of time.
Our expert AI-driven solutions include:
We put the ‘IT’ in ITSM!
saasgenie helped us revamp our post-sales implementation and support processes, solving issues like project creation delays, tracking inefficiencies, and margin overruns. Their expertise in the SaaS space, along with a detailed fitment and benchmarking report, made tool selection seamless and saved us considerable time and resources. Thanks to their recommendations, we've achieved greater operational efficiency and are set up for long-term success. I highly recommend saasgenie.