IGS Group (Australia) Pty Ltd ("IGS Australia"), a subsidiary of the Hong Kong-based Integrated Global Solutions Limited ("IGS Hong Kong"), specializes in delivering tailored IT Service Management ("ITSM") solutions and services to businesses across Australia.

As an Atlassian Solution Partner, we help organizations design, implement and optimize ITSM strategies using industry-leading Atlassian software, including Jira Service Management, Confluence, Jira Software, BitBucket, Jira Align and more. While IGS Australia continues to grow with an established presence in Australia, we leverage 15+ years of ITSM expertise from IGS Hong Kong, which has successfully supported 300+ organizations across Hong Kong and the broader Asia-Pacific region. This strong foundation enables us to deliver scalable, high-performance ITSM solutions that enhance operational efficiency, drive business growth, and maximize return on investment.

Our services include:

Consulting Service: We provide expert consulting services to help organizations in Australia maximize the value of their Jira Service Management, Confluence, Jira Software, BitBucket and other Atlassian software. Whether you are implementing ITSM, optimizing team workflows, or integrating Atlassian with your existing tech stack, we tailor solutions to meet your unique business needs.

License Management: Effective Atlassian license management is essential for cost control, compliance, and operational efficiency. At IGS Australia, we provide end-to-end license management services, including procurement, renewals, upgrades, and cost optimization - ensuring your organization gets the best value from your Atlassian investment.

Implementation & Managed Services: With 15+ years of ITSM expertise, IGS Australia provides comprehensive Atlassian implementation and managed services, ensuring your Atlassian tools are properly deployed, configured, and maintained to support seamless business operations.

Cloud Migrations: Migrating to Atlassian Cloud unlocks enhanced scalability, security, and collaboration. However, a well-planned cloud migration strategy is essential to minimize risks and ensure a seamless transition. Our team specializes in migrating businesses from Atlassian Server or Data Center to Atlassian Cloud, handling everything from data assessment and migration planning to execution and post-migration optimization.