We do Service Management. Created by us, meant for you: We ensure your service is top-notch. As Service Management experts, we have been combining the powerful tools of Atlassian with agile frameworks for over 15 years. We understand the complexity of your IT landscape and work in partnership with you on your journey to high velocity ITSM. Our mission? To support our customers with changes in the world of work and to accompany them on this new path with the latest technology and streamlined work processes. Agile. Transparent. Sustainable. Sounds like buzzword bingo? It’s not! Because: • We work in an agile manner and want to help you bring agility to your company. • We are transparent in what we do and help you understand where you stand and what dependencies exist. • We act sustainably, as we not only implement first-class technologies for you but also take care of your processes. "We do Service Management" is not just our slogan but our promise to you: Let’s make your IT services top-notch together.

With over 18 years of experience, Catch Software is your trusted partner for Atlassian product support. With certified experts in Jira, Jira Service Management, Confluence, Atlassian Cloud migrations and Training, Catch supports all of Atlassian's product toolchain. Catch partners with customers globally, transforming businesses by providing technical services across the Atlassian tool suite, and integrating with our test tool Enterprise Tester. As a Microsoft Partner, we also provide Enterprise level hosting of all Atlassian applications in our Catch Cloud, including specialist secure cloud. As an Atlassian Platinum Partner we have been meeting the Atlassian partner requirements around skills and expertise since 2005. We have 20 years of experience that scales from the smallest organizations to large government and enterprise customers. Catch is focused on Atlassian solutions. We have the experience and capability to manage a wide range of implementations, managed solutions, support requirements, and customer-specific solutions. We are proud to be Atlassian ITSM and Cloud specialized and are here to advise you on the best options for your business when migrating to Atlassian Cloud. Ensure a smooth transition with guidance from our team of Atlassian specialized experts. Our base is Auckland, New Zealand, but we are privileged to work with some of the brightest and largest enterprises around the world. If you'd like to join them, then get in touch with us.

Herzum is an international IT consulting company and an Agile and DevOps leader. We have led successful digital transformation of companies of all levels from startup to Fortune-100. Herzum is an Atlassian Platinum Solution Partner with a specialization in ITSM and Cloud, which demonstrates our deep knowledge, extensive experience and consistent, quality services. Herzum’s consultants are on the cutting edge of leading companies through AI transformations. "Everything Atlassian" ™ Herzum’s team of Atlassian certified consultants offer world-class services. Herzum is an Atlassian Platinum Partner and has been a partner since 2005. From small start-ups to large Fortune-100 enterprises, we have helped adopt, install, configure, extend, integrate, and manage all the Atlassian products. With consultants based both in the USA combined with teams near-shore and off-shore, Herzum’s team does “Everything Atlassian” ™. Whether you need solutions for Agile projects, DevOps pipelines, ITSM support or tracking for business teams, Herzum´s certified professionals can guide installation, configuration, optimization and license support for Atlassian. License Service Herzum provides a real person who can answer your questions about licenses and consulting services, separate and apart from Atlassian. If you need price quotes or want to compare prices for different option, the Herzum license team can help instead of having to search the Atlassian website. Herzum can provide discounts on the purchase of Atlassian-related products to most customers. These discounts depend on the product vendor specific licensing approach and the number of user licenses purchased. Herzum is able to provide written quotes, usually with a discount off of list, and complete orders with a PO. Herzum Story Our passion is to help teams succeed through innovation, collaboration and automation. Herzum is proudly a tech-first company; we are driven by technologists and get technicians involved with client throughout an engagement. Modern enterprises expect increased collaboration between IT and business teams. Herzum focuses on best practices that go beyond agile to higher levels of collaboration and innovation. Herzum was founded in Chicago in March 2000. We have teams in Italy, Switzerland, Colombia, Ecuador, and Canada. We continue to expand and plan to open soon in Germany. We were founded by Peter Herzum after the success of his best-selling book, Business Component Factory.

Itera Process, with over 20 years of experience in IT Business, is a multinational leader in business strategies, digital transformation, and cloud solutions. Founded formally in 2001, it has been involved in numerous projects designing comprehensive solutions that innovate business services and improve IT operations. Specializing in Atlassian consulting and services, Itera Process accelerates business transformation by digitalizing processes and modernizing teamwork with Agile methodologies. Itera Process has been an Atlassian Platinum Partner since 2007, demonstrating its deep knowledge and commitment to excellence in Atlassian solutions. Itera Process achieved Atlassian Cloud specialization on June 20, 2023. This certification validates its extensive knowledge and experience in implementing cloud solutions, enabling them to offer high-quality services and optimization for their clients. Itera Process obtained Atlassian ITSM specialization on April 30, 2024. This specialization recognizes Itera Process's capability to deliver advanced IT service management solutions using Atlassian tools. Their technical expertise and support in scaled agile implementations are unparalleled. Additionally, Itera Process offers training in Atlassian solutions, providing business training and development pathways for work teams, focusing on agile methodologies and best innovation practices. This helps team members become more efficient in project management using Atlassian tools. Itera Process has helped over 200 clients achieve successful business outcomes through efficient collaboration. With a pragmatic approach and a team spirit, Itera ensures solutions that bridge the gap between applications and strategic practices like SAFe® and ITIL.

Abano is your specialised Atlassian Platinum Solution partner, implementing Atlassian Tools at different international clients. We provide professional services which range from installations and configurations, to optimisations, best practices, trainings, etc. Don't hesitate to contact us if you have any questions or if you need any help!

Ihr AI Wingman für die digitale Transformation in Sachen DevOps, ITSM, Self Services, Process Mining, Intranet, AI In der sich ständig wandelnden Landschaft der digitalen Technologien steht XALT als Ihr verlässlicher Partner an Ihrer Seite. Unser Ansatz "Elevate, Execute, Empower" hebt uns von anderen Anbietern ab, indem wir nicht nur Lösungen implementieren, sondern Unternehmen auf ihrer Reise der digitalen Transformation begleiten und unterstützen. Warum XALT? Elevate: Unser Prozess beginnt mit einer tiefgreifenden Analyse Ihrer Unternehmensziele. Durch unsere strategische Beratung bieten wir nicht nur maßgeschneiderte Lösungen, sondern inspirieren auch mit innovativer Technologie, die Ihr Unternehmen auf das nächste Level hebt. Execute: Bei XALT setzen wir auf die Implementierung von zielführenden, hoch automatisierten Lösungen, die weit über das Standardangebot hinausgehen. Unser Fokus liegt darauf, die kognitive Belastung der Mitarbeitenden zu reduzieren und gleichzeitig Effizienz und Produktivität zu steigern. Empower: Die Benutzerakzeptanz steht im Mittelpunkt unserer Philosophie. Durch effektives Änderungsmanagement stellen wir sicher, dass die von uns implementierten Lösungen nicht nur akzeptiert, sondern auch geliebt und optimal genutzt werden. Unser Versprechen Wir legen großen Wert auf die Beziehung zu unseren Kunden. Mit XALT zu arbeiten, ist, als hätte man ein zusätzliches Teammitglied, das sich wie ein Teil der eigenen Mannschaft anfühlt. Es gibt nicht diese typische, unangenehme Dienstleister-Kunden-Atmosphäre. Unser Ziel ist es, Sie nicht nur zu unterstützen, sondern als Co-Pilot auf Ihrer Reise der digitalen Transformation zu fungieren. Unsere Expertise Mit renommierten Großkunden in unserem Portfolio verstehen wir die Herausforderungen und Bedürfnisse unterschiedlichster Branchen. Unsere enge Zusammenarbeit mit dem Atlassian-Team zeigt, dass wir die Lösungen an die spezifischen Anforderungen unserer Kunden anpassen, um echten Mehrwert zu bieten. Der Unterschied liegt im 'Warum' Bei XALT glauben wir, dass Technologie allein nicht ausreicht. Es ist das "Warum" dahinter, das den Unterschied macht. Wir streben danach, Ihr Unternehmen nicht nur technologisch zu transformieren, sondern auch eine Kultur der kontinuierlichen Verbesserung und Innovation zu fördern. Entdecken Sie mit XALT eine Partnerschaft, die weit über die traditionelle Kundenbeziehung hinausgeht. Gemeinsam gestalten wir die Zukunft Ihres Unternehmens.

🇨🇿 Poskytujeme poradenství a konzultace společnostem, které chtějí zlepšit svou spolupráci. Jsme přesvědčeni, že efektivní a smysluplná spolupráce je klíčem k lepším výsledkům a rychlejším inovacím. Proto se zaměřujeme na zdokonalování týmových procesů a kultury. Přinášíme také nejlepší nástroje pro spolupráci od společnosti Atlassian. Naším cílem je zajistit harmonické fungování celé společnosti. Proč si vybrat pro spolupráci nás? • Jsme hrdí na to, že jsme Atlassian Platinum Solution Partner a neseme tituly Cloud Migration Specialized Partner a IT Service Management Specialized Partner • Můžete spoléhat na sehraný tým certifikovaných Atlassian specialistů v Česku a na Slovensku. • Máme certifikace v SCRUM, SCRUM@Scale, PRINCE2, ITIL. • Sázíme na přátelskou atmosféru, kde je důležitá svoboda, zodpovědnost, odbornost, naslouchání, doporučování a respekt. MoroSystems Orchestra je součástí přední české technologicko-konzultační společnosti MoroSystems. 🇬🇧 We provide advice and consultations to companies seeking to enhance their collaboration. We are convinced that effective and meaningful collaboration is essential for achieving better results and accelerating innovation. Therefore, we focus on enhancing team processes and culture, and we offer the best collaboration tools from Atlassian to assist in this endeavor. Our goal is to ensure the harmonious operation of the entire company. Why partner with us? • We are proud to be an Atlassian Platinum Solution Partner and to hold the title of Cloud Migration Specialized Partner and IT Service Management Specialized Partner. • You can rely on our close-knit team of certified Atlassian specialists in the Czech Republic and Slovakia. • Our certifications include SCRUM, SCRUM@Scale, PRINCE2, ITIL. • We value a friendly environment where freedom, responsibility, expertise, active listening, advising, and respect are paramount. MoroSystems Orchestra is an integral part of MoroSystems, a leading technology and consulting firm in the Czech Republic.

Clovity, an Atlassian Platinum Solution Partner, is a pioneer in delivering AI-powered digital transformation and enterprise solutions across industries. Our robust portfolio includes Enterprise Service Management (ESM), Enterprise Workflow Management (EWM), DevOps/DevSecOps (CI/CD), and the integration of emerging technologies like AI, IoT, and Machine Learning (ML). Specializing in the tailored procurement, deployment, and configuration of the Atlassian enablement suite—including Jira Software, Jira Service Management, and Confluence—we ensure these tools are customized to fit your unique way of working, delivering unparalleled operational efficiency and scalability. Our expertise spans the entire Atlassian ecosystem, including core products and plug-ins, ensuring seamless alignment with your goals, all while staying within budget. With extensive experience in the SLED, Federal Civilian, and Commercial markets, Clovity is adept at navigating complex projects and client requirements. Recognized for excellence, Clovity has secured a spot on the Inc. 5000 list for four consecutive years (2021–2024) and has been honored with the Fast American Asian Business Award from the United States Pan Asian American Chamber of Commerce (2022–2024). Additionally, we received the "Global IoT Innovation Vendor of the Year" award in 2021, were named "Emerging Company of the Year for the Enterprise Market" in 2020, and were featured in CIO Review Magazine's "Top 50 IoT Enterprise Growth Companies" for 2018 and 2019.

Being close to our customers sets us apart because we put people before technology. We help customers manage complex digital transformation, reconciling technological pace with successful adoption. We are a people-to-people organisation – and that is what we mean by the “human touch”.

META-INF is your trusted partner for Atlassian solutions, offering cost-effective, simple, and reliable end-to-end services that drive digital transformation. With over 15 years of industry experience and a client base of over 7,000 businesses, ranging from small companies to large enterprises, META-INF has proven its ability to understand and address the unique challenges of Atlassian users worldwide. Our mission is to empower teams with high-quality solutions and expert consulting, training to enhance productivity and streamline operations. • Service Management: End Bad Service Management Now! Being an ITSM Specialized Partner, we help you switch from isolated, sluggish service processes to next-generation service management where creating value is the focus. Our ITSM and ESM solutions can scale with your business. Our experts excel in Jira Service Management and use a proven methodology to help meet your IT and business service delivery challenges • Cloud Migration: Our highly skilled engineers ensure a smooth, hassle-free transition from on-premise Jira and Confluence to Atlassian Cloud. We guide you through the process without disrupting your business operations. Proven by enterprises level companies. • Digital Transformation: Step away from long Excel sheets and endless email threads, boost your team’s productivity, and lessen their administrative burden. We improve their time efficiency with process automation and task- and knowledge management while maintaining an Excel-like experience. • Project and Portfolio Management: Real-time information about project performance and the use of company resources is the basis for well-grounded decisions. We provide best-of-breed tools for implementing project management from simple task organization tailored to the working methods of our teams to Project Portfolios. • HR: By digitalizing HR processes, we help your HR teams scale and create value for the whole organization. We make your company more successful by providing a modern service delivery experience for your workers. A better HR keeps people motivated, relaxed and happy thus heavily contributes to success in business. • Business Processes with Emails: We enhance your business processes with a seamless and powerful email channel in Jira to please your customers with an easy-to-use, fast and non-intrusive way of communication. They will be grateful for that. Email This Issue is by far the market leader in the league of emailing apps for Jira.

Computas is a leading IT solutions provider, with over 10 years of experience in agile projects and Atlassian products. We map your needs to the right Atlassian product configurations, deliver demos and training, plugin development, and counseling. Our customers are offered best practices on how to run their daily business on Atlassian products.