yim GmbH & Co. KG has been a successful, owner-managed IT service provider with a focus on enterprise service management processes and automation for over 20 years. Our focus helps our customers to achieve their service and quality goals on a daily basis, be it in meeting SLAs, rapid troubleshooting or automated processes for various tasks. We want to and can make the difference when it comes to topics such as enterprise service management, CMDB, robotic process automation, process analysis, optimization and automation.