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Gold Solution Partner

Systemology Australia Pty Ltd

Pymble, Australia
4.0 (4)
Akkreditierungen
  • Enterprise Strategy & Planning Sales: 2
  • Cloud Migration Sales: 4
  • Cloud Migration Delivery: 4
  • Service Management Sales: 5
  • Service Management Delivery: 6
  • Software Development Sales: 8
  • Software Development Delivery: 3
  • Total # of Delivery Accreditations: 13
  • Total # of Sales Accreditations: 19
Ressourcen
Service Engagement
  • Cloud Migration Services
  • Consulting Services
  • Managed Services & Support
  • Custom Development
  • Implementation Services
  • License Management
  • Training
Geography
  • APAC
Specializations
  • Service Management Service Management

Über Systemology Australia Pty Ltd

Systemology is a leading Australian Atlassian Gold solution partner based in Sydney, working with companies and government across Australia and the APAC region.

We have deep experts in ITSM, ITAM, Agile and other critical processes across IT, marketing, HR, finance and more. We don't use offshore teams, all our consultants are local.

Responsive Customer Service!

  • Contact us now and we'll respond within 1 business hour!! You will be amazed at the difference we make.

Government supply panels and security clearances.

  • Systemology consultants hold approved government security clearances up to and including Positive Vetting.

Systemology is an approved supplier on the following Government supply panels:

  • Commonwealth of Australia Digital Transformation Agency supply panel for Software Licensing & Services (Category 2 - Commercial off-the-shelf software).
  • NSW Government Supply Scheme SCM0020 for ICT Services.
  • Whole-of-Victorian-Government eServices Register.
  • State of South Australia eProjects Panel.
  • State of South Australia Low Risk ICT Projects Panel.

Consulting Services. Systemology provides expert consulting in the following areas:

  • ITIL/ITSM process design
  • Enterprise Service Management design and configuration with Jira Service Management
  • ServiceNow migration to Jira Service Management
  • Business process automation design
  • Jira and Confluence configuration and customisation
  • Bitbucket integration for change management
  • Opsgenie and Statuspage integration and configuration
  • Jira Plans (advanced roadmaps) design and configuration
  • Dashboard and reporting via Jira, Power BI and more
  • Agile best practice
  • Portfolio planning and management

Training Services.

  • Systemology is an accredited Atlassian University Training partner, delivering all Atlassian official training using our experienced project consultants.

Licensing.

  • Systemology resells all Atlassian licenses at competitive prices, billing in AUD and USD on 30-day account.
  • License customers also receive complementary license management services and discounted professional service rates.

Managed Services.

  • Systemology flexible managed services are designed to free the client from the administrative overhead of managing Atlassian applications.
  • We can do as much as you need, so you can focus on more important activities.
VetPartners selected Systemology due to their demonstrated expert skills in service management solution design & implementation, as well as their flexibility in supporting our requirements. Systemology was particularly effective in developing designs for the customer portal service catalogue and providing best practice guidance. Systemology also delivered training. Systemology continues to provide cost effective, flexible support. I highly recommend Systemology as an expert Atlassian partner.
Analeise Collins​​​​, Director of Transformation Program Delivery @ VetPartners

Medien

A comparison between Jira Service Management and other options
Realising ESM Advantages for Small and Medium-Sized Businesses
Moving from Reactive to Proactive - The Role of Asset Management in Support Response
A comparison of Jira Service Management and Microsoft Service Manager
How to create a winning business case for a self-service portal
Checklist: Is your service desk tool fit for purpose?

Videos

Advanced CMDB in Jira Service Management
Jira Service Management compared to ServiceNow. Part 1 - a general comparison
Using Jira Service Management for Enterprise Service Management

Fallstudien

Customer Interview – UTS server to cloud migration
FINSIA chooses Jira Service Management
Marketing Transformation for City of Sydney