Welcome to where exceptional IT service management begins! When it comes to Atlassian’s Jira Service Management (JSM), we know that simply deploying the tool isn’t enough. To truly transform service experiences, you need a partner who lives and breathes service management. With over 13 years of hands-on experience in enterprise service management, our team is fully equipped to design, implement, and optimise solutions that go beyond Jira Service Management’s standard capabilities. We are service management specialists with a single-minded dedication to making JSM work harder for you, supporting every stage of your ITSM and ESM journey. Our consultants are all JSM-accredited, ITIL-certified, and each brings years of expertise and multiple implementations under their belt. Unlike generalist partners who cover the full suite but lack depth in service management, our team lives and breathes ITSM and ESM. From robust implementations to continuous support and enablement, our solutions are crafted to transform your service experience from end to end. And while we are firmly rooted in JSM, our experience extends across other Atlassian products as well. This means we can integrate and optimise your entire Atlassian environment to create a unified system that improves collaboration, boosts operational efficiency, and supports business growth across departments like HR, Facilities, and Security. But don’t just take our word for it. We are happy to connect you with our customers so you can hear first hand how our solutions and 'can-do' approach have redefined their service delivery experiences. A proudly kiwi-owned and operated business, we combine local knowledge with global expertise - making us the IT service management partner of choice. • Specialised JSM, Asset Data Manager (ADM), and Enterprise Service Management (ESM) Solutions: Tailored design and delivery for Jira Service Management, asset management, and other enterprise service management modules to streamline operations and enhance IT and business service capabilities. • Optimised Workflows and Efficiency: Leveraging JSM’s flexibility to improve workflows, asset management, and overall operational performance. • Agile and Collaborative Delivery Methodology: Focused on collaboration, agility, and knowledge transfer to ensure seamless integration and sustainable solutions. • Long-Term Scalability: Ensuring that solutions are built to scale with your organisation’s growth and evolving needs. Let’s get started!

At Nimbax we provide the best business solutions to our customers to grow their business very quickly, reducing risk. Choosing a solution is something that can be very difficult for a business. We support our customers in the selection and implementation of the solution. Nimbax offers a complete service for the digitization of companies of all sizes. Whether for the implementation of new services, the upgrade of your systems or simply to improve the technological use within your organization; our team will support you.

Since 1992, SYPAQ has been creating a world that works by providing advanced management and technology consulting, systems integration and software application development and support services across a broad range of technologies in several industry sectors including Defence and Aerospace, Information and Communication Technology (ICT), State and Federal Government, and Private Enterprise. We have a proven track record implementing and optimising Atlassian tailored to our clients needs. SYPAQ is able to provide expert advice and support for the full range of Atlassian products, including Confluence, Jira, Jira Software, Portfolio for Jira, Jira Service Desk, Bamboo, BitBucket and Crowd, with services including planning and implementation of new installations, review and optimisation of existing installations, provision and management of licenses, training and mentoring tailored to organisational needs, and review and optimisation of organisational and software development processes. SYPAQ has access to a wide range of Australian Federal and State government panels, making it simple for government departments to engage our services, along with key personnel suitable to work on the most sensitive of projects for selected customers.

Seavus is a software development and consulting company with a proven track-record in providing successful enterprise-wide business solutions, covering the European and US market from several offices in the world. We serve over 3,500 customers worldwide, with the knowledge and the skills of over 800 ICT experts.

Empowering futures, simplifying success Hinto®Group is an established company in the digital market that offers support and consultancy to all those looking to successfully face daily challenges. We help you to find the best way to achieve success, combining the strength of our skills with the potential of ideas, in search of innovative solutions. We are specialised in the implementation of IT and Enterprise Service Management solutions thanks to the skilful use of ITIL and ESM principles and Service Design methodologies, with the aim of customising your business processes. We offer specialist consultancy and operational support for the definition, implementation and management of the most suitable tools for the specific needs of your business. As Atlassian partners, we guarantee customised solutions to improve collaborative work and the efficiency of daily workflows.

A PrimeUp é uma parceira Gold da Atlassian, especializada em ajudar empresas de todos os portes a maximizar o potencial das soluções Atlassian para alcançar seus objetivos de negócio. Com uma equipe de especialistas experientes e apaixonados pela Atlassian, a PrimeUp oferece uma ampla gama de serviços, desde implementação e configuração de ferramentas até treinamento, suporte e otimização de processos. Somos uma empresa de Software Economics especializada em produtos e serviços de engenharia de software e segurança. Unimos pessoas com conhecimento técnico e científico para entregar tecnologia com excelência e proximidade com o negócio de nossos clientes. Para nós, Software Economics na prática é tratar a Engenharia de Software como um assunto também econômico. É gerar mais valor para o seu negócio, entregando tecnologia com qualidade, segurança e confiabilidade, trazendo as melhores práticas com inovação e agilidade.

The company has grown from five employees in 1984 to approximately 500, and has been listed on the Stockholm Stock Exchange since 1998. Our speciality is to take long-term responsibility in everything from fixed-price projects to outsourcing assignments lasting many years. Most of our customers have been with us for decades and they give us high marks in customer satisfaction surveys. We are at our best when the customer needs a consultant who is both an advisor and a supplier. This places high demands on us, but gives the customer considerably more added value. Our customers think that we are large enough to offer the best expertise, delivery reliability and quality, but they also think that we are small enough to be able to prioritise the needs of our customers? and ensure that they feel valued. Our consultants have extensive business expertise and knowledge of the latest technology. Their average experience of the IT industry is more than ten years.

Publicis Sapient is a digital business transformation company. We partner with global organizations to help them create and sustain competitive advantage in a world that is increasingly digital. We operate through our expert SPEED – Strategy, Product, Experience, Engineering, and Data and AI – capabilities, which combined with our culture of curiosity and deep industry knowledge, enables us to deliver meaningful impact to our clients’ businesses through reimagining the products and experiences their customers truly value. Our agile, data-driven approach equips our clients’ businesses for change, making digital the core of how they think and what they do. Publicis Sapient is the digital business transformation hub of Publicis Groupe with 20,000 people and over 70 offices worldwide. For more information, visit publicissapient.com.

M20 Technology LLC – Atlassian Experts Who Simplify the Complex Is your team overwhelmed by messy Jira setups, scattered Confluence pages, or underused Atlassian tools? We partner with companies like yours to turn Atlassian into a productivity engine—not a source of friction. As a certified Atlassian Gold Solutions Partner with over 10 years of experience, M20 Technology helps software, service, and business teams design, implement, and optimize Jira, Confluence, and Jira Service Management—ensuring these tools adapt to your workflows, not the other way around. Our deep connections within the Atlassian ecosystem keep us at the forefront of best practices and innovation, while our collaborative approach makes us a trusted partner to your team. What we deliver: • Frictionless Jira setups tailored to your business and software processes—fewer clicks, faster work. • Knowledge Hub that combines Confluence spaces and Rovo agents to accelerate progress and maximize impact. • End-to-end services from implementation to training and ongoing support. We help teams eliminate silos, reduce tickets, and increase tool adoption—without unnecessary complexity. 🎯 Ready to fix your Atlassian chaos? We’ll review your current setup, identify quick wins, and show you what best practices look like.

Inovação com Agilidade, Tecnologia e Inteligência humana + artificial aplicada. A Agile Inc é a sua parceira de soluções Gold Atlassian com mais de uma década de experiência apoiando empresas na evolução do seu way of working. Atuamos com foco em consultoria especializada, migração para a nuvem, suporte técnico gerenciado, desenvolvimento customizado e capacitação de equipes, sempre conectando estratégia de negócio com as melhores práticas de Agilidade e do ecossistema Atlassian. Somos o único parceiro Atlassian com PSTs da Scrum.org — referência mundial e berço da Agilidade moderna. Isso nos permite potencializar redesenhos organizacionais com foco em resultados concretos e sustentáveis. Atendemos empresas líderes dos setores farmacêutico, financeiro, seguros, educação, agro, cosméticos e transporte, com entregas de alta complexidade e escala. Nossas competências: Cloud Migration Services Migrações complexas para Atlassian Cloud com continuidade, segurança e performance. Consulting Services Diagnóstico, desenho de soluções e adoção de práticas modernas com foco em valor de negócio. License Management Gestão de licenças, otimização de custos, renovações e suporte estratégico à tomada de decisão. Training Capacitação oficial via Agile School, com cursos da Scrum.org, SAFe, Kanban University e Management 3.0. Implementation Services Implementações sob medida de Jira Software, JSM, Confluence, Compass, Bitbucket e Atlassian Intelligence. Custom Development Integrações, automações e apps sob medida para atender necessidades específicas de negócio. Managed Services & Support Suporte técnico especializado com SLA, apoio funcional contínuo e governança da stack Atlassian. Por que escolher a Agile Inc? Porque entregamos gestão 110% com propósito, expertise técnica e visão de negócio aplicada à prática. Combinamos ferramentas, pessoas e processos para acelerar seus resultados com agilidade, escala e impacto mensurável. Fale com nossos especialistas e vamos acelerar a sua entrega de valor.

Advania – Driving transformation with Atlassian solutions Advania is one of the largest and most comprehensive IT service providers in Northern Europe, with over 5,500 employees across Sweden, Iceland, Norway, Denmark, Finland and the UK. We support organizations of all sizes in achieving digital transformation through IT outsourcing, ERP systems, process automation, integration solutions and modern data centers. As an Atlassian Gold Solution partner, we help enterprises solve complex business challenges by combining Atlassian’s powerful tools with proven best practices. From optimizing service management and scaling agile ways of working, to enabling seamless cloud migrations and building resilient long-term IT strategies, Advania delivers measurable results that drive enterprise excellence. With deep industry expertise and a strong local presence, we partner closely with our customers to ensure they gain maximum value from their Atlassian investment, turning technology into a true enabler of growth, innovation, and efficiency.