Hagrid has tonnes of experience and we bring that to the table each and every day. We’re here to get rid of Bad Service Management and also to give our customers a fair go – we never screw them over or gouge them or let them down….. Leveraging a combination of extensive experience, industry leading partners and a pragmatic approach that continually strives towards improving the quality, reducing costs, enhancing function and delivering benefits from services. To help our customers Hagrid has also developed a service integration platform called Diplomat. Diplomat unlocks the value of high-velocity teams by accelerating the flow of work between fragmented tools and disparate groups and disconnected teams/suppliers. In doing so Diplomat enables new connected ways of working better together to deliver proven faster time-to-value , accelerated ways to respond to demand, requests and issues while also delivering exceptional service experiences at scale. Delivering great customer experiences and in doing so gaining customer loyalty is super important to us. Hagrid celebrating our 21st birthday in 2023 and we’re very proud that many of our customers have been loyal for that entire journey.

Michael Wessel is an Atlassian Silver Solution Partner, located in Hannover, Lower-Saxony, Germany. We develop unique high-performance and efficient IT solutions. Whether you are an SME or a major corporation, right on our doorstep or anywhere in the world: we put ourselves fully in the shoes of your company so that we understand your requirements.

PCI is now a BigBear.ai company. Visit bigbear.ai to learn more about our exciting new platform specializing in decision dominance. PCI is a high-end technology and management consulting firm that provides services to our clients in the areas of Cloud Computing & Engineering; Integration, Test, and IV&V; Business Intelligence and Data Visualization, and Strategic Mission and Management Consulting. We?re proud of our reputation for performance, commitment, and integrity; operating as trusted advisors for our Nation?s most complex and critical defense and intelligence challenges.

T4S Partners is a premier National IT and Business Solutions Consulting organization, specializing in seamless connections between people, processes, and systems with insight for client growth. We help our clients create compelling new customer solutions, optimize IT assets, transform service management functions, and leverage cloud technology into a competitive advantage, as well as achieve Digital Transformation objectives. Specializations: ITSM Global Certified Individuals: 4

Syracom is highly experienced in depicting company-specific processes based on the Atlassian tools. We optimally adapt them according to the requirements of your company in all stages of Application-Lifecycle-Management. If necessary features are missing, we extend Jira as well as Confluence via individual development of company-specific add-ons.

QbiQ is a consulting and licensing company headquartered in Munich Germany with customers in numerous industry sectors from biotechnology to telecommunications. Our services include the setup and development of ALM environments, the enhancement of existing infrastructure, up to operating these environments - preferably with Atlassian Tools.

i1 Solutions is a Digital Technology Solutions Provider that works with South African and Global Companies to Innovate, Integrate and Automate their business processes. Our commitment to Value Creation and Accountability supported by our deep technical expertise and wealth of experience is at the core of our business model in delivering Architectural, Technical, Delivery and Operational Capabilities in meeting our client?s needs and helping them achieve their organisational goals. We have focused our efforts in building domain expertise in the Finance, Insurance, Retail, Pharmaceutical and Supply Chain Management lines of business. What do we do? Our solution delivery is tailored to meet our clients- unique requirements and we can adapt our approach to exceed our clients- project management and governance requirements.

ASRC is a leading provider of a full range of heterogeneous end-to-end information technology support services. Founded in 2004, ASRC is headquartered in Columbia, Maryland. ASRC is a trusted partner to our country's defense community.

OMNEEMO is founded by a group of experts with years of experience of implementing, optimizing and managing several cloud platforms to a wide variety of clients, ranging from SME's to global co-operations. OMNEEMO are proud of our unique customer-centric approach and deliver exceptional ROI with rapid time to value.

We are a fast-growing, 100% AWS focused, onshore/offshore AWS Premier Consulting Partner, supporting our customers to accelerate the reinvention of their applications and data for a cloud native world. Our >300 AWS certified employees excel in developing and deploying database & application migrations, data lakes and analytics, ML/AI, DevOps and application and data modernization/development that drive measurable business impact.