Lighthouse B Incorporated
Why Lighthouse B Lighthouse B is an Atlassian-focused IT consulting firm specializing in Jira Service Management (JSM) and IT Service Management (ITSM). We help organizations implement and operate service management platforms that are scalable, well-governed, and aligned to real operational needs. We primarily serve mid-market organizations and growing SMBs that need mature, reliable solutions without unnecessary complexity. Our team brings deep experience from enterprise-scale programs and applies those patterns in a practical, right-sized way—delivering strong outcomes without the weight of large consulting engagements. We support customers across the full Atlassian lifecycle, from early design decisions through long-term optimization and support. Our approach emphasizes clarity, maintainability, and long-term value. Core Atlassian services include: • Jira Service Management and ITSM implementations, including process design and service operating models • Atlassian Cloud migrations, including complex Data Center–to–Cloud programs (50–50,000 users) • Jira and Confluence configuration and optimization for delivery, reporting, and adoption • Marketplace app selection, integration, and optimization • Automation, integrations, and API-based solutions across the Atlassian ecosystem • Ongoing administration, technical support, and managed services • Complex Atlassian project and program delivery As Atlassian environments mature, we also support governance, access management, security considerations, and reporting strategies commonly required in regulated or higher-scale environments. Beyond Atlassian, Lighthouse B operates as a full-spectrum IT consulting firm. We support clients from strategy through execution—defining technology roadmaps, service operating models, and solution architectures, and then directly building, configuring, integrating, and delivering the systems that bring those solutions to life.