Welcome to where exceptional IT service management begins! When it comes to Atlassian’s Jira Service Management (JSM), we know that simply deploying the tool isn’t enough. To truly transform service experiences, you need a partner who lives and breathes service management. With over 13 years of hands-on experience in enterprise service management, our team is fully equipped to design, implement, and optimise solutions that go beyond Jira Service Management’s standard capabilities. We are service management specialists with a single-minded dedication to making JSM work harder for you, supporting every stage of your ITSM and ESM journey. Our consultants are all JSM-accredited, ITIL-certified, and each brings years of expertise and multiple implementations under their belt. Unlike generalist partners who cover the full suite but lack depth in service management, our team lives and breathes ITSM and ESM. From robust implementations to continuous support and enablement, our solutions are crafted to transform your service experience from end to end. And while we are firmly rooted in JSM, our experience extends across other Atlassian products as well. This means we can integrate and optimise your entire Atlassian environment to create a unified system that improves collaboration, boosts operational efficiency, and supports business growth across departments like HR, Facilities, and Security. But don’t just take our word for it. We are happy to connect you with our customers so you can hear first hand how our solutions and 'can-do' approach have redefined their service delivery experiences. A proudly kiwi-owned and operated business, we combine local knowledge with global expertise - making us the IT service management partner of choice. • Specialised JSM, Asset Data Manager (ADM), and Enterprise Service Management (ESM) Solutions: Tailored design and delivery for Jira Service Management, asset management, and other enterprise service management modules to streamline operations and enhance IT and business service capabilities. • Optimised Workflows and Efficiency: Leveraging JSM’s flexibility to improve workflows, asset management, and overall operational performance. • Agile and Collaborative Delivery Methodology: Focused on collaboration, agility, and knowledge transfer to ensure seamless integration and sustainable solutions. • Long-Term Scalability: Ensuring that solutions are built to scale with your organisation’s growth and evolving needs. Let’s get started!

Athena is a leading IT consultancy and an Atlassian Gold Solution & Marketplace Partner, dedicated to driving digital transformation. With over 18 years of experience and 100+ successful projects, we specialize in high-demand areas such as Cloud Migrations, ITSM, and Agile–DevOps transformations. Our expert teams deliver end-to-end Atlassian solutions, covering everything from license optimization and renewals to bespoke integrations and custom app development. Whether you are managing a complex Cloud migration, aiming to enhance your Service Management workflows, or seeking specialized Atlassian training, Athena provides tailored, enterprise-grade solutions. Partner with our professionals for fast, expert-led support for your most challenging Atlassian requirements.

M20 Technology LLC – Atlassian Experts Who Simplify the Complex Is your team overwhelmed by messy Jira setups, scattered Confluence pages, or underused Atlassian tools? We partner with companies like yours to turn Atlassian into a productivity engine—not a source of friction. As a certified Atlassian Gold Solutions Partner with over 10 years of experience, M20 Technology helps software, service, and business teams design, implement, and optimize Jira, Confluence, and Jira Service Management—ensuring these tools adapt to your workflows, not the other way around. Our deep connections within the Atlassian ecosystem keep us at the forefront of best practices and innovation, while our collaborative approach makes us a trusted partner to your team. What we deliver: • Frictionless Jira setups tailored to your business and software processes—fewer clicks, faster work. • Knowledge Hub that combines Confluence spaces and Rovo agents to accelerate progress and maximize impact. • End-to-end services from implementation to training and ongoing support. We help teams eliminate silos, reduce tickets, and increase tool adoption—without unnecessary complexity. 🎯 Ready to fix your Atlassian chaos? We’ll review your current setup, identify quick wins, and show you what best practices look like.

Based in the vibrant city of Barcelona, Quabu is a premier consultancy firm renowned for its specialized expertise in leveraging Atlassian tools. Our mission is to drive digital transformation and enhance project management across a variety of industries, ensuring that businesses not only keep up with the digital age but lead the way. At Quabu, we possess an in-depth knowledge of the entire Atlassian suite, which enables us to offer a comprehensive range of services. These services include seamless migration processes, meticulous system implementations, strategic licensing solutions, and customized development tailored specifically to meet the unique demands of each business. Our commitment extends beyond mere implementation. We embrace and advocate for efficient, agile methodologies that significantly enhance operational effectiveness and spur ongoing innovation. Our approach is holistic—carefully designed to ensure that digital solutions are perfectly aligned with overarching business strategies. This alignment is crucial for boosting productivity and enhancing user satisfaction, ultimately optimizing the performance of your organization. Quabu is more than just a service provider; we are a partner in your digital journey. Whether it involves facilitating smooth digital transitions or providing robust ongoing support and training, we stand by our clients every step of the way. Trust Quabu to not only meet but exceed your digital transformation expectations, powering your business forward in an ever-evolving technological landscape.

Now Consultians is an independent IT service company that develops comprehensive solutions for its clients’ IT and process landscapes. As an Atlassian partner in Austria, with its head office in Vienna, our team consists of experienced experts dedicated to optimizing processes for medium-sized businesses, large enterprises, and global corporations—covering everything from efficiency to quality. We are passionate about Atlassian products. Our company offers a wide range of professional services for your favorite Atlassian tools. We help your team communicate more effectively, work more efficiently, and ensure you get the most out of your investment in Atlassian products.

Arctic Group - your trusted Atlassian Partner Arctic Group, an IT company based in the north of Sweden, has specialized in empowering organizations in both the public and private sectors since 2006 through our expertise in Atlassian products. With a team of highly skilled professionals, we excel in delivering specialized integrations and custom solutions to meet our customers' needs. Our Services: • Training: Equip your team with the skills they need to maximize the potential of Atlassian tools. • Custom Development: Tailored solutions to meet your unique business requirements. • Consulting: Expert advice to optimize your workflows and processes. • Installation: Seamless setup and integration of Atlassian products into your existing infrastructure. Performance Tuning: Ensure your Atlassian suite runs smoothly and efficiency all year round. We are a certified Atlassian Enterprise Partner and Gold Solution Partner, experts in Atlassian products. We offer customized solutions for your business, from licenses to comprehensive solutions including management, operations, and support. Stay in control as you plan, develop, and deliver. Be safe with us. Why collaborate with us: • Atlassian wizards: Our certified specialists know the products inside out and provide all the services you need, including expert consulting, cloud and organization transformations, and training and license management. • Vast tech experience: In addition to our long expertise in Atlassian solutions, we bring specialized knowledge in a variety of other technologies. This means we can provide comprehensive support across your entire IT landscape, ensuring all your needs are met with precision and care. • Service Management: From ITSM to broader work management with agile methods we offer customized services that seamlessly connect your products to success. “We feel confident that we always have up-to-date expertise in the field, so that we can focus on working methods and effective collaboration within Axfood IT.” - Morgan Edenholm @ Axfood IT

Inspire for Solutions Development is an IT consulting company providing IT solutions throughout the Middle East, with a discerning experience in helping organizations to quickly leverage IT solutions and to enhance the workflow of their businesses. We support organizations to stay on track as they plan, develop, and deliver products using Jira Software, Jira Align and Confluence. We unite development, operations and support, to keep downtime to a minimum using Jira Service Desk, OpsGenie and Statuspage. Our Jira certified team plans software projects, collaborates on code, tests and deploys products using Jira Software, Bitbuckets and Sourcetree. We know how to create, organize, discuss, and complete work, together using Confluence, Trello and Jira Core. Offering the complete solution from strategic review, managed services and a leading array of products all focused on delivering the most value from your Atlassian platform, we make Application Lifecycle Management work.

Nortal verbindet seit über 25 Jahren IT-Know-how mit fundierter Fach- und Methodenkompetenz, um Unternehmen und Behörden gezielt in ihrer digitalen Transformation zu begleiten. Als Atlassian Gold Solution Partnerin mit über 100 erfolgreich realisierten Projekten unterstützen wir von der Analyse über Architektur und Lizenzen bis hin zu Trainings und Betrieb. Unsere Stärke liegt in der durchgängigen Umsetzung: Wir denken Prozesse, Tools und Organisationen gemeinsam – ob bei ITSM, agiler Entwicklung oder Tool-Konsolidierung. Kunden schätzen unsere Fähigkeit, komplexe Anforderungen pragmatisch zu realisieren. Als Teil der globalen Nortal Group mit über 2.700 Mitarbeitenden in Europa, Amerika und dem Nahen Osten verbinden wir internationale Erfahrung mit lokaler Nähe – aus Berlin, Hamburg, Dresden und Potsdam. ➡️ Lernen Sie uns kennen – wir analysieren Ihre Atlassian-Umgebung und identifizieren Verbesserungspotenziale in einem unverbindlichen Erstgespräch.

Reti S.p.A., founded in 1994 by Bruno Paneghini, is one of the main Italian players in the IT Consulting sector specialized in System Integration services. It supports Mid & Large Corporate in digital transformation, offering IT Solutions, Managed Service Provider and Business Consulting services. The company boasts a portfolio of over 150 loyal customers, mainly operating in the "IT spending" sectors such as BFSI, IT, Telco and Manufacturing. "Everything Atlassian" ™ Whether you need solutions designed to improve collaboration, transparency and efficiency within organizations, Atlassian's suite is what you're looking for and Reti´s certified professionals can guide installation, configuration, optimization and license support for Atlassian. As Atlassian Gold Solution Partner, we offer a range of services to help business meet their value challenges. Reti’s team does “Everything Atlassian”™. 1. DESIGN: Atlassian Solutions Design 2. INSTALLATION: Installing on premise solutions 3. DELIVERY: Installing on premise solutions 4. CUSTOMIZATION: Customization of solutions according to customer needs 5. INTEGRATION: Integration of solutions with Customer's business processes 6. APPLICATION MANAGEMENT SERVICE (AMS): For all products in the Atlassian suite 7. RESALE LICENSES

Ancud IT offers next generation digital solutions for companies. We combine digital innovation and experience. Together with our customers we design the path into a successful and sustainable future. Being Atlassian Platinum Solution Partner we can offer yearlong experience optimizing Atlassian applications according to many customers demands.

Titansoft Pte. Ltd. adopted Agile in 2014 and leveraged Jira for project management, enabling teams to effectively focus on higher-value tasks. In 2020, we became Taiwan’s first and only Gold Solution Partner specializing in Atlassian solutions. With extensive hands-on experience and a proven transformation journey, we are ready to be your trusted partner in Agile transformation with Jira, fully supporting your teams in embracing Agile mindsets and practices. 台灣唯一專注 Atlassian 代理 推動企業以 Jira 實現敏捷轉型 新加坡商鈦坦科技從 2014 年導入敏捷，積極運用 Jira 專案管理工具，有效專注於更有價值的任務，並於 2020 年成為台灣首家唯一專注 Atlassian 的代理服務團隊。 憑藉豐富實戰經驗與成功轉型歷程，期待成為你的 Jira 敏捷轉型夥伴，助攻全方位落實敏捷思維與實踐！ Medium Article 技術文章 https://pse.is/jiraadmin-medium