Autentica is a leading Latvian IT partner dedicated to driving digitalization, automation, and business process optimization. Serving government agencies and large-scale enterprises across the Baltic and Scandinavian regions, we bring deep technical knowledge and a proven track record of delivering complex IT solutions on both a national and international scale. For more than 20 years experience with Atlassian Data Center and Cloud products we are specialized in usage of Jira, Jira Service Management, Confluence and all kind of apps, by provisioning technical support and project integration services, migration from Server/Data Center to Cloud, as well as adaptation of application software solutions to the requirements of every client. Our clients are the largest state institutions and leading private sector enterprises. We currently have over 80 different custom-developed plugins tailored to our clients' unique business requirements to complement the core functionality of Atlassian products. What is more important - Autentica operates an integrated management system in accordance with the standards certified by Bureau Veritas Latvia: ISO 9001:2015 (Quality Management System) and ISO/IEC 27001:2022 (Information Security Management System). We have demonstrated our ability to consistently provide services that meet both client and regulatory requirements, while enhancing customer satisfaction through continuous improvement.

Architectural solutions of ITSM, DevOps, PPM, SDLC, Agile, IT and non-IT Business Transition.

Avenga is a global IT consultancy and software engineering company with over 30 years of experience and 6,000+ specialists in 20+ locations. Part of the KKCG Group, they provide custom software development, AI solutions, and digital strategy, focusing on industries such as automotive, banking, pharma, and insurance.

Progrez is a unique blend of fresh and innovative IT ideas with experience in business management. We focus on technological solutions to improve productivity, efficiency, and manageability. Having a development team and Atlassian users ourselves, we?d like to share our success and improvements in development and project management processes.

Jira Service Management usually starts as one shared project and works well, until a second team joins, then a third. Ownership blurs, request types multiply, SLA reporting stops being trustworthy, and automation starts affecting teams it was never meant to touch. Deciding what to separate and what to leave shared is the work. AtlasOptima is a Canadian Atlassian Gold Solution Partner and an Atlassian Cloud Migration and Service Management Specialized Partner in AMER. We work with mid-market and enterprise organizations across Canada and the United States, in regulated and unregulated environments alike, and we hold a SOC 2 Type 1 report for controls relevant to security. Jira Service Management and ITSM. One project or many, and where the boundary belongs. Service portal and request catalog design, front-office and back-office separation, queues and roles, SLA design where the timers match how work actually flows, approvals, Assets and CMDB foundations, knowledge management, automation ownership, incident and change processes, reporting, and Enterprise Service Management beyond IT. Atlassian Cloud migration. Readiness assessment, Data Center to Cloud planning, deciding what moves and what is rebuilt or archived, Marketplace app and integration review, identity and access, test migrations, validation, cutover planning, and post-migration stabilization. Atlassian licensing and ongoing operations. License management and renewal planning, user and product-tier reviews, Marketplace app rationalization, Jira and Confluence optimization, workflow automation, integrations, governance, training, and managed Atlassian support. Recent engagements include a Jira Service Management rebuild for a Canadian regulatory organization, a legacy Atlassian Server to Cloud migration covering 750-900 users and 95 Jira projects, and a ClickUp to Jira Cloud migration for a cloud services company. Case studies are on this profile. Most Atlassian work does not fail on the tooling. It fails on decisions nobody wrote down: • Which projects still matter, • Who owns a queue, • What an SLA is actually measuring. Those are answerable. Start with a scoping conversation, in your business hours.

ReleaseTEAM: DevOps Tool Specialists ReleaseTEAM is a veteran-owned Atlassian Solution Provider offering software sales, consulting, support, staff augmentation, and team mentoring for the public and private sectors across the U.S. and Canada. We specialize in Atlassian software sales and license management, consulting, support, staff augmentation, and team mentoring, ensuring that your agency operates with efficiency, security, and compliance. Whether you need streamlined software procurement, license management solutions, expert system integration, or ongoing support and optimization, we tailor our solutions to meet your unique challenges. At ReleaseTEAM, we are committed to operational excellence. We work with organizations of all sizes—from startups to Fortune 500 enterprises—across a wide range of industries. Collaborating with ReleaseTEAM to modernize your organization can reduce the total cost of ownership, ensure your project's success, and improve your organization's ability to achieve its goals while keeping the entire system secure. Put ReleaseTEAM's expertise to work for you. Denver, CO | Framingham, MA | Toronto, ON www.releaseteam.com | info@releaseteam.com | 866-887-0489

Wir glauben an starke Teams, die Lösungen für eine intelligentere Welt schaffen Wir sind mehr als die Summe vieler IT-Expert*innen, Berater*innen, Software-Entwickler*innen und Systemadministrator*innen. Und wir sind mehr als ein herkömmliches IT-Unternehmen. Unsere Stärke sind bereichsübergreifende Teams, die zusammen mit den Fachexperten unserer Kunden intelligente und nachhaltige Lösungen schaffen! Wir begleiten Energieunternehmen in der Energiewende, gestalten die digitale Transformation in Industrie & Dienstleistung mit, führen Kommunen ins digitale Zeitalter und sind überall da der richtige Ansprechpartner, wo IT den entscheidenden Unterschied macht. Wir begeistern uns für Innovationsthemen und gestalten mit unseren Fachkolleg*innen die digitale Zukunft aktiv mit. Dabei setzen wir auf frische Marktangänge, automatisierte Prozesse und digitale Geschäftsmodelle. Die Basis unseres Erfolgs sind unsere Mitarbeiter*innen. Unser Credo: Starke Teams für starke Lösungen. Unser Anspruch ist es, immer einen Schritt vorauszudenken. Wir arbeiten an und mit modernen Technologien für beste Ergebnisse, sind stets motiviert neue Lösungsansätze auszuprobieren und zu entdecken. Für uns stehen Beratung und Dienstleistung an erster Stelle – stets in partnerschaftlicher Zusammenarbeit auf Augenhöhe. Mit Atlassian in die Zukunft starten Als Atlassian Gold Solution Partner bieten wir Ihnen die Atlassian Softwarelösungen mit einem Höchstmaß an Flexibilität für eine agile, skalierbare und hochverfügbare Toollandschaft an und begleiten Sie bedarfsgerecht auf Ihrem individuellen Weg. Darum BTC - Unsere Kernkompetenzen • Umfassende Beratung und Einführung der Atlassian Produkte • Workshops und Schulungen für Anwender:innen • Atlassian Support im laufenden Betrieb: Langfristige Betreuung und Übernahme von Supporttätigkeiten gemäß den Anforderungen des Kunden • Betrieb der Umgebungen inklusive der erforderlichen Sicherungen, Updates, und Security Patches. • Weiterentwicklung der Umgebung entsprechend der Kundenanforderungen • Unterstützung bei der Wahl des richtigen Lizenzmodells und langfristige Verwaltung Ihrer Lizenzen • Umfassender Test und Health Check Ihrer Umgebung nach abgeschlossener Migration und Schulung der Anwender:innen • Unterstützung bei fachlichen, rechtlichen und technischen Aufgaben zur Einführung der Atlassian Cloud Produkte • Schrittweise Bewertung, Planung und Vorbereitung von Cloud-Migrationen • Dauerhafte Optimierung der SaaS Kosten mit monatlichen und jährlichen Abrechnungsmöglichkeiten

About Stefanini Group We are a global company with more than 35 years of experience digitally transforming businesses for today’s dynamic environment. Created in 1987 and guided by a shared entrepreneurial spirit, we work collaboratively alongside local, regional and global clients to co-create specialized, industry-focused solutions enabled by the latest advancements in technology. From artificial intelligence to automation, cybersecurity, hybrid infrastructure and beyond, we are a one-stop shop for digital solutions. With an ever-growing ecosystem of ventures, partners and capabilities, we are constantly expanding our offerings, finding new and innovative technologies to help our clients convert their ideas into business realities. We believe in the power of technology. We know constant innovation is essential for modern businesses to stay one step ahead of the competition. But we also understand that technology is the tool, not the solution itself. That’s why we operate with a human centric approach: because we understand that technology doesn’t create innovation, people do. Why Clients Choose Us Our track record of success has spanned decades, continents, and industries. We are the ideal innovation partner because: • We are leaders in Applied AI with more than 12 years of experience. • We walk the talk, taking ownership and embracing technology from within. • We are solutioners, using technology to make it easier for our clients to tackle industry-specific challenges. • We are creative and adaptable with a proven ability to deliver, turning dreams into business realities. By The Numbers We are 38,000 digital entrepreneurs spread across 41 countries and speaking 45 languages. Our client retention rate is 97% and our average client relationship lasts 11.9 years. Formula to Success We operate with an entrepreneurial mindset that drives us all to act to impact. We orchestrate relationships between people, technology, and business. Several key factors of Stefanini’s success: • Customer-Centric Approach & Smart Offers • Innovation Foundation • Global Presence • Talent Development • Collaboration Ecosystem • Stefanini is a Nearshore Partner for Scalability • Stefanini is a Family Company

TNG Technology Consulting GmbH is a values-based consulting partnership focused on high-end information technology. We support our clients with state-of-the-art tools and innovative ideas. Our mission is to analyze and solve the strategic or routine IT problems our clients have. By relying on teamwork and fast communication, each client can access the whole pool of company expertise. A dedicated Atlassian Consulting Team supports our clients to effectively use the Atlassian tools and create value through them. From introduction and technical setup to individual customization and continuous support, we cover all aspects of the lifecycle. Our goal is to develop customized solutions that optimally meet your requirements for Atlassian tools. This includes administrative adjustments, consulting for marketplace apps and integrations, as well as the development of custom apps tailored to your use case. We are an Atlassian Marketplace partner and developed the expertise for app development through creating our own apps that are available on the Atlassian Marketplace. Have a look at our Marketplace Apps: https://appsbytng.com/ We offer comprehensive project-related support to ensure that the solution is seamlessly implemented in order to get the best value with low friction. Among various others, our services include: Introduction and Setup of the tools • Migration to the Atlassian Cloud • Technical Support for Atlassian tooling • Change Management • Workshops and Trainings Support and Maintenance during active usage • Automation and Optimization of your processes • Introduction of new processes into the Atlassian tools • Integration of third-party tools • Development of custom apps for your use case License management • Cost Optimization • Co-Terming • Invoice in Euros We look forward to working with you to find the best solution for your company! Contact us through atlassian@tngtech.com

Established in 2003, JDS Australia ensures IT platforms and systems are secure, available, and performing as required by enterprises and their customers. JDS focuses on Observability (IT Monitoring), Security, Service Management, and Automation as areas that enterprises and government departments need to increase the value of their investments. With an entirely local team of around 100 employees, JDS has the trusted skills and experience to ensure IT works and Australian business carries on. As a Gold Solution Partner, JDS is proud to collaborate with Atlassian as a fellow home-grown Australian organisation. JDS brings a wealth of expertise in the Atlassian toolset, tailoring client-specific solutions, as well as helping our customers to navigate licensing, support, migration, and customisation to get the most out of their software investment.

ANB Technologies helps organizations modernize service delivery, accelerate cloud adoption, and improve operational efficiency with Atlassian solutions. As an Atlassian Gold Solution Partner and Service Management Specialized Partner, we deliver Enterprise Service Management, cloud, automation, and AI solutions that drive measurable business outcomes. Industries We Support Commercial: • Healthcare • Financial Services • Technology • Nonprofit Organizations • Manufacturing • Life sciences • Insurance Public Sector: • Federal Agencies • State & Local Government Our Service Offerings Enterprise Service Management: • ITSM, HRSM & Customer Service solutions • IT Asset Management, CMDB & SecOps capabilities • AI-enabled workflows and self-service experiences Cloud Transformation: • Cloud readiness assessments • Migration and transformation accelerators • DC to Cloud migration AI-Powered Service Agents: • AI-driven service intelligence • Identity, access & application automation • Incident optimization and knowledge management OneWork - Intelligent System of Work: Connect strategy, planning, and execution across Atlassian tools. • Strategic planning and alignment • Teamwork collaboration • Ideation to execution Full Lifecycle Atlassian Services: • Platform Assessment • Platform Configuration • Health Checks • Managed Support • License Management • Training Core Areas of Expertise Service Collection: Help organizations modernize service delivery with Jira Service Management, Rovo, and service management solutions. ANB specializes in ITSM, ESM, automation, incident management, asset management, and AI-powered service experiences. Teamwork Collection: Enable better collaboration, knowledge sharing, and cross-functional alignment with Confluence, Jira, Loom, and Atlassian's System of Work. Strategy Collection: Connect strategic planning and execution with Jira Align, Focus, and enterprise portfolio management solutions. Product Collection: Support Agile delivery, DevOps, and product development with Jira, Jira Product Discovery, Bitbucket, and related Atlassian tools. Why Organizations Choose ANB High-Velocity Implementations Proven accelerators that reduce cost and delivery time. Atlassian Specialized Expertise Gold Solution Partner with Service Management Specialization. End-to-End Atlassian Services From strategy and implementation to managed support and optimization. Business Outcome Driven Focused on improving service delivery, operational efficiency, and user experience. Government-Focused Expertise Experience supporting public sector and highly regulated environments.