Na CSP Tech, a evolução dos seus processos não se resume a automatizar tarefas: é sobre transformar toda a cadeia de valor em um fluxo contínuo de inovação. Há 36 anos no mercado, com mais de 1000 projetos entregues para 90+ grandes clientes, o que nos coloca em uma posição ímpar para orquestrar tecnologias de ponta em ambientes complexos e altamente regulados. O que é o Smart Process da CSP Tech? Smart Process é a nossa abordagem integrada que conecta ITSM, ESM, AMS, Agilidade Corporativa, DevOps e CI/CD em um ecossistema único. Unimos gestão de serviços, automação robótica, IA e práticas ágeis para criar workflows end-to-end, capazes de: • Eliminar gargalos operacionais com automação total e redução drástica de intervenções manuais. • Aumentar a velocidade de entrega por meio de pipelines CI/CD automatizados, testes contínuos e correção proativa de falhas. • Padronizar o suporte a aplicações críticas (AMS), garantindo alta disponibilidade e evoluções sem downtime. • Expandir a cultura de serviços para toda a empresa (ESM), integrando RH, Finanças, Facilities e demais áreas num mesmo backbone de processos.

Nortal verbindet seit über 25 Jahren IT-Know-how mit fundierter Fach- und Methodenkompetenz, um Unternehmen und Behörden gezielt in ihrer digitalen Transformation zu begleiten. Als Atlassian Gold Solution Partnerin mit über 100 erfolgreich realisierten Projekten unterstützen wir von der Analyse über Architektur und Lizenzen bis hin zu Trainings und Betrieb. Unsere Stärke liegt in der durchgängigen Umsetzung: Wir denken Prozesse, Tools und Organisationen gemeinsam – ob bei ITSM, agiler Entwicklung oder Tool-Konsolidierung. Kunden schätzen unsere Fähigkeit, komplexe Anforderungen pragmatisch zu realisieren. Als Teil der globalen Nortal Group mit über 2.700 Mitarbeitenden in Europa, Amerika und dem Nahen Osten verbinden wir internationale Erfahrung mit lokaler Nähe – aus Berlin, Hamburg, Dresden und Potsdam. ➡️ Lernen Sie uns kennen – wir analysieren Ihre Atlassian-Umgebung und identifizieren Verbesserungspotenziale in einem unverbindlichen Erstgespräch.

😑 Sei stanco di sentirti appesantito da processi e procedure obsolete che ostacolano la crescita della tua azienda? ❣️ Essere Agile è la startup che ti aiuta a diventare più smart, competitivo e pronto al cambiamento. 🤔 Come? 🔎 Analisi approfondita: valutiamo insieme a te la situazione attuale della tua azienda, individuando i punti di forza e di debolezza. 🏁 Percorso personalizzato: creiamo un piano su misura per aiutarti a raggiungere i tuoi obiettivi di agilità. 🤓 Affiancamento costante: ti guidiamo in ogni fase del percorso di trasformazione, fornendoti supporto e consulenza. 👩‍🏫👨‍🏫 Formazione mirata: offriamo corsi e workshop per formare i tuoi team sulle metodologie agili. 🧐 Perché scegliere Essere Agile: 👴👵 Team di esperti: formatori e consulenti con una comprovata esperienza nel settore. 🙌 Approccio pragmatico: soluzioni concrete e applicabili alla realtà della tua azienda. ⚡️ Risultati tangibili: miglioramento della performance, aumento della competitività e crescita del business. 👊 Partner affidabile: al tuo fianco per aiutarti a raggiungere il successo. 🛠️ Our partnerships > https://www.atlassian.com > https://www.scrumstudy.com > https://miro.com 💗 Our channels 📹 https://www.youtube.com/@EssereAgile 🤳 https://www.instagram.com/essereagile 🔗 https://www.linkedin.com/company/essere-agile If you want to contact us 📩 support@essereagile.info 📞 +39 351 6318651‬

Pinja - Building a Sustainable World byte by byte Pinja is your partner for industrial digitalization, knowledge-based management and artificial intelligence. Our customers are industrial and digital society organizations that want to use software, AI and new business models faster and more efficiently than the competition. We are a responsible partner. By improving our customers’ efficiency, we help them do business more sustainably in a world that needs responsible solutions now more than ever. Pinja employs 550 IT professionals who serve leading industrial customers in 30 countries. The company’s turnover is 60 million Euros. A transparent partnership for digitalization Digitalization and the use of new technologies enable new ways of doing and growing the business. Responding to changing client needs requires vision, diverse expertise and the ability to react quickly. Pinja has decades of experience in deploying demanding and business-critical digitalization solutions, so we understand what successful and reliable solutions require. Why Pinja as Atlassian solution partner? At Pinja, we know how digitalization is linked to productivity and growth with more than 15 years of experience in DevOps and ITSM processes. Atlassian services provided by Pinja • Licenses and license management • Implementation, integration and consulting projects of Atlassian products • Atlassian backups • Jira BI reporting • Tailored integrations • Continuous support, maintenance and development of Atlassian solutions • Atlassian user management

Inspire for Solutions Development is an IT consulting company providing IT solutions throughout the Middle East, with a discerning experience in helping organizations to quickly leverage IT solutions and to enhance the workflow of their businesses. We support organizations to stay on track as they plan, develop, and deliver products using Jira Software, Jira Align and Confluence. We unite development, operations and support, to keep downtime to a minimum using Jira Service Desk, OpsGenie and Statuspage. Our Jira certified team plans software projects, collaborates on code, tests and deploys products using Jira Software, Bitbuckets and Sourcetree. We know how to create, organize, discuss, and complete work, together using Confluence, Trello and Jira Core. Offering the complete solution from strategic review, managed services and a leading array of products all focused on delivering the most value from your Atlassian platform, we make Application Lifecycle Management work.

One Dot provides Atlassian Consulting, Training, Managed Services, Managed Hosting, Support, and Licensing to organisations and government across Australia. We have supported Atlassian products for over ten years, and we pride ourselves on our depth of knowledge and expertise. You can trust One Dot to help you get the absolute best out of the Atlassian products! One Dot clients include large to medium corporates, multi-nationals, tech businesses, and various government institutions. One Dot is approved and authorised to supply Atlassian software and services to the Federal government, and the state governments of Queensland, New South Wales, and Victoria. Service Specialisation Managed Services and Support 24/7 managed services and support services to oversee all your Atlassian software needs. We provide this as a monthly fee and it includes emergency support. Your organisation will also have access to our support portal. Consulting One Dot provides Atlassian and Jira consulting including advisory, best practice, business analysis, requirements analysis, gap analysis, architecture, and solution design, audits, planning, governance, security and implementation. Professional Services Professional Services include migrations (server to cloud, cloud to cloud, data center to cloud), merges, consolidation, configuration, setup, custom development, SSO, integration, security audits, and instance clean-up. Training One Dot offers both private and public training both onsite and online. We cover all the Atlassian products and our training can be customised to meet the specific needs of your organisation. One Dot has trained 1000s of staff in Australia in Atlassian products for more than ten years. Our trainers are second to none, and their feedback rating in required to be in the excellent range at all times. Cloud Migrations One Dot specialises Cloud migrations and we have completed multiple successful migration over the years. Contact us for more information on our comprehensive migration planning and delivery tool kit. Onsite Atlassian Staff Need Atlassian staff for longer term engagements onsite? We specialise in providing your organisation with our best Atlassian resources whether onsite or offsite. License Management Save money by getting the best possible prices for all the Atlassian products. We also manage your licencing requirements, offer terms, quote in AUD, and alert you to any changes or promotions that your organisation can take advantage of.

INNOOV株式会社（イノーブ）は、クラウドSaaSを活用した業務基盤の整備とビジネスプロセス改善を専門とするAtlassian Solution Partnerです。 Atlassian製品の導入・運用支援を核としながら、Intercom・Frontegg・Vantaなど厳選したクラウドプロダクトの国内正規代理店として、企業の「BizDevOps」実現を幅広くサポートしています。 [INNOOVのサービス] アトラシアン製品の導入計画から、ワークフロー・画面カスタマイズ、レポーティング、Atlassian Automation / ScriptRunnerによる自動化構築、継続的な運用改善まで一貫して対応します。Atlassian公認資格を持つエンジニアが担当し、リモートワークとニアショア開発拠点を活用したコストパフォーマンスの高いサービスを提供します。 [AI活用・Atlassian Rovoの導入支援] Atlassian RovoをはじめとするAI機能の導入・活用支援に積極的に取り組んでいます。社内ナレッジの検索・自動要約・AIエージェントによる作業支援など、チームの生産性を高める実践的な活用方法をご提案します。Anthropic Claudeの導入支援も手がけており、Rovoと組み合わせた全社的なAI活用基盤の構築が可能です。AI博覧会やAtlassian公式イベントでの登壇実績を持ち、最前線の知見をお客様にお届けします。 [Jira Service Management / ITSM支援] Jira Service Managementを活用したサービスデスク構築・ITSM改善支援に豊富な実績があります。株式会社フィリップス・ジャパン様では、メール・表計算・チャットに分散していた問い合わせ対応を、フォーム化と自動担当割り当て、Rovoによるナレッジ化を組み合わせ、5カ月で700名規模の問い合わせ対応の一元化を実現しています。※詳しくは導入事例よりご確認いただけます。 また、IT部門から全社横断のサービス管理まで対応し、インシデント・変更・サービスリクエスト管理の設計から運用定着まで伴走します。Fronteggを活用したID管理・認証基盤の整備により、サービスデスクへのアクセス制御やシングルサインオンなど、ITSM運用のセキュリティ強化も一気通貫でサポートします。 [品質管理・製造業向け導入支援] 精密機器・電子機器・自動車部品など製造業のお客様向けに、設計・開発・品質保証・生産管理など複数部門にまたがる業務プロセスの標準化を支援しています。Jira・Confluenceを活用した変更管理・不具合管理・是正処置（CAPA）ワークフローの構築、ISO文書管理、部門間のナレッジ共有基盤の整備により、トレーサビリティの確保と監査対応の効率化を実現します。海外拠点や協力会社との連携、既存の基幹システム（PLM/ERP）との統合ニーズにも対応可能です。i-PRO株式会社様のALM（アプリケーションライフサイクル管理）領域における導入・運用改善支援はその代表的な実績です。 ISO27001やSOC2などのセキュリティ認証取得・維持を目指す企業様には、コンプライアンス自動化プラットフォームVantaの導入も合わせて支援し、Jira・Confluence上の文書管理体制と統合した監査対応の効率化を実現します。 導入事例やサービス詳細はこちら：https://www.innoov.io/ja/home [Fin AIチャット・FAQ導入支援] Fin（旧Intercom）の国内正規代理店として、Intercomプラットフォームおよび Fin AIエージェントの導入・活用支援を行っています。カスタマーサポートの自動化・効率化を軸に、問い合わせ対応のAI化からオペレーター支援まで、導入設計・実装・運用改善を一括してサポートします。 [導入アプローチ] 製品機能の習得にとどまらず、概念・マインドセットの定着を含む運用改善を重視しています。BizDevOpsの視点からビジネス・開発・運用の三層を横断した改善設計を行い、IT部門への先行ワークショップを経て全社展開へ。継続的な改善サイクルの定着を支援します。認定資格保持者によるトレーニングも提供しており、未日本語化のコンテンツにも対応しています。 日本国内でAtlassian製品の導入支援会社・Gold Solution Partnerをお探しの企業様、Jira Service Managementの導入やITSM改善、製造業における品質管理DXにご関心のある企業様は、お気軽にINNOOVへご相談ください。組織のチームワーク強化とビジネス戦略の実現を伴走支援します。 詳細・お問い合わせはこちら：https://www.innoov.io/

A PrimeUp é uma parceira Gold da Atlassian, especializada em ajudar empresas de todos os portes a maximizar o potencial das soluções Atlassian para alcançar seus objetivos de negócio. Com uma equipe de especialistas experientes e apaixonados pela Atlassian, a PrimeUp oferece uma ampla gama de serviços, desde implementação e configuração de ferramentas até treinamento, suporte e otimização de processos. Somos uma empresa de Software Economics especializada em produtos e serviços de engenharia de software e segurança. Unimos pessoas com conhecimento técnico e científico para entregar tecnologia com excelência e proximidade com o negócio de nossos clientes. Para nós, Software Economics na prática é tratar a Engenharia de Software como um assunto também econômico. É gerar mais valor para o seu negócio, entregando tecnologia com qualidade, segurança e confiabilidade, trazendo as melhores práticas com inovação e agilidade.

SPK and Associates is a leading woman-owned Engineering & IT Services Company that serves product and software development teams. For more than 21 years, we have helped our customers harness technology to optimize engineering and attain their business goals. We understand the systems, processes, data and applications critical to successful product development, and dedicate ourselves to helping you build, test, and release your products faster and better. Our core expertise covers four functional areas: • Product Lifecycle Management (PLM, PDM, QMS,MCAD,ECAD) • Software Lifecycle Management (ALM, DevOps) • Cloud for Engineering (Infrastructure, Security) • Data Engineering and Analytics (ETL, Power BI, Tableau)

Softtek is a leading Mexican IT services company, founded in 1982, and recognized as a pioneer of the nearshore delivery model, which brings strategic proximity to clients. With more than 15,000 professionals operating in over 20 countries across the Americas, Europe, and Asia, Softtek is one of the largest private IT providers in Latin America. The company supports organizations in accelerating their digital transformation through a wide range of technology solutions. These include software development and modernization, artificial intelligence, cloud services, application management, and cybersecurity. Softtek also works with major technology platforms such as Atlassian, Google, SAP, Microsoft, and AWS. Its regional alliance with Atlassian enhances its ability to deliver collaborative and agile solutions that transform team productivity. Softtek’s corporate culture is driven by its purpose: “to create value through technology for clients, collaborators, and shareholders.” The company emphasizes collaboration, agility, and trust as core values that fuel performance and innovation. Under the leadership of Blanca Treviño—one of the few female CEOs of a multinational company—Softtek has become a global reference in the IT sector. With over four decades of experience, Softtek has built a solid reputation for excellence. It has been recognized by top industry analysts like Gartner and Forrester for its capabilities in software development and modernization. In addition, the company maintains strategic partnerships with world-class technology providers to continuously strengthen its service offerings.

TECHNIA is a full service partner and professional services provider. With over a decade of experience in Atlassian implementations, we offer our Expert services, custom development, configuration management, solution packages, licensing, hosting and support for all parts of the Atlassian tool suite. Contact us today for more info about our offers!