yim GmbH & Co. KG has been a successful, owner-managed IT service provider with a focus on enterprise service management processes and automation for over 20 years. Our focus helps our customers to achieve their service and quality goals on a daily basis, be it in meeting SLAs, rapid troubleshooting or automated processes for various tasks. We want to and can make the difference when it comes to topics such as enterprise service management, CMDB, robotic process automation, process analysis, optimization and automation.

Krumware specializes in cloud-native Platform Engineering and Developer Experience. Delivering via hands-on-code, prescriptive implementation, and support programs, Krumware helps IT organizations thrive.

À propos Zen Networks accompagne les organisations dans la modernisation de leurs processus IT. nous sommes spécialisés dans la création de centres de services performants, adaptés aux exigences des grandes entreprises, du secteur public et des environnements critiques. Nous intervenons sur l’ensemble du cycle de transformation ITSM : • Déploiement complet de Jira, Jira Service Management, Confluence et autres outils de la suite Atlassian. • Design et optimisation de portails orientés expérience utilisateur, • Modélisation de workflows complexes métiers et IT, • Construction de catalogues de services avancés, • Mise en place de CMDB / Asset Management, • Automatisation des processus (SLA, escalades, approbations), • Intégrations profondes (IAM, supervision, monitoring, cloud, DevOps), • Tableaux de bord & reporting orientés gouvernance, • Support managé & amélioration continue pour garantir performance et adoption. Expertise ITSM / ESM Grâce à une forte expérience dans les environnements à grande échelle, Zen Networks aide ses clients à : • Réduire les délais de traitement et améliorer les SLA, • Structurer un Service Desk fiable, • Automatiser les activités répétitives pour réduire les risques, • Faciliter la collaboration entre les équipes IT, métiers et support client, • Professionnaliser les opérations via des pratiques ITIL/ITSM modernes, • Renforcer la qualité du service grâce à un pilotage basé données (KPIs, tableaux de bord). Nous maîtrisons particulièrement : • ITSM pour les équipes IT • ESM pour les équipes métiers (RH, Finance, Achats, Facilities, Projets…) • Customer Service Management (CSM) pour les équipes support client externes Services Atlassian proposés • Implémentation et configuration JSM/CSM • Migration Cloud de projets, instances et workflows complexes • Gouvernance & standardisation Atlassian • Support managé (L1–L2) et supervision continue • Automation & intégrations avancées (DevOps, Cloud, IAM, Monitoring…) • Confluence : bases de connaissances & documentation structurée • Jira Software : alignement ITSM–DevOps pour accélérer la résolution Notre valeur ajoutée pour les entreprises • Une expertise solide sur Jira Service Management / Customer Service Management, cœur de notre activité Atlassian. • Une capacité à mener des projets ITSM complets, de la conception à l’exploitation. • Une forte expérience dans les environnements multi-équipes, multisites et multiservices. • Une approche orientée résultats, adoption et performance opérationnelle.

Stiltsoft Europe is an Atlassian Platinum Marketplace Partner and Silver Solution Partner that amplifies user experience with Atlassian products: Jira, Confluence, and Bitbucket.

我们致力于让企业能更简单、更高效的享用数字化基础能力，和产品研发的最佳实践。帮助你更好的落地 Atlassian 最佳实践，缩短团队适应的过程，并尽快取得团队效能的提升。 使命： 融合全球领先智能工具和管理理念，提升企业效能，助力企业加速创新。 团队： 我们的团队成员深耕电商、数字医疗、数字金融与 IoT 等行业超过 15 年，具备扎实的领域业务知识与一线实战经验。专注方向涵盖互联网精益产品设计、研发效能提升、组织敏捷转型与 OKR 文化落地。团队成员大多来自国内 Top 5 互联网公司，既有从零到一的创业经历，也有千人级大规模研发团队的辅导经验。 Atlassian 解决方案顾问 YY 哥，国内唯一同时持 4 个 Atlassian 专家认证，曾任互联网企业 PMO 总监，十余年项目管理实战经验，擅长以 AI 驱动团队协同与研发效能升级，构建全球化高效协作体系。

Since 1999, Boston SoftDesign has served as a trusted, strategic digital solutions partner for clients around the world. From Fortune 500 companies to rapidly growing startups, our team of 250+ engineers can help you achieve operational excellence. Our core services create unlimited growth potential across business systems: 🌐 AI & Automations 🌐 ERP Solutions 🌐 CRM Solutions 🌐 Custom Software Development 🌐 24/7 Managed Support We help you reduce costs and manual work, supplement your resources, and turn your ideas into reality with the technical and professional expertise of our team. We approach our work as a partnership, complete with individual support and transparent communication, ensuring that our clients are always kept in the loop and satisfied. Flexibility is a core value at Boston SoftDesign. We offer fixed fee agreements for predictable costs as well as time-and-materials based pricing, saving you money when project requirements are too variable. For more information please visit bostonsd.com.

About Utingu Software Utingu Software is an Australian based Atlassian Silver Solution Partner and Marketplace App vendor. Utingu Software specialises in delivering tailored Atlassian solutions across multiple industries. We work with clients in many countries and timezones, providing expert Atlassian consultancy and migration services. At Utingu Software, we embody a "practice what you preach" philosophy, using only Atlassian tools for all company activities. Additionally, we provide consultancy services to a leading Platinum Atlassian Solution Partner in Europe. Our expertise spans key areas listed below… Core Atlassian Product Usage We provide services across all core Atlassian products, offering support at every stage, from product selection and installation to configuration and ongoing guidance. Cloud Migrations We have successfully completed several major Server & Data Center to Cloud migrations, including large instances of Atlassian products with thousands of users and millions of work items. Custom Builds & Automation We have delivered numerous customised solutions that go well beyond the standard "out-the-box" Atlassian configurations typically experienced by newer users. Enterprise Service Management - ITSM We offer expert guidance on the best-practice use of Jira Service Management and ITSM processes, ranging from standard implementations to fully customised solutions tailored to your business needs. Managed Services & Support Provide support and maintenance services, typically following the completion of major projects such as server or data center to cloud migrations, Jira optimization, and Jira Service Management implementations. These services often include ongoing support as well as incremental enhancements Marketplace App Recommendations & Integration The Atlassian Marketplace hosts a vast array of Marketplace Apps. We provide advice on App choice and integration. Instance Optimisations and Health Checks We provide expert analysis of both new and existing deployments to help organizations maximize the efficiency and productivity of their Atlassian environments Security, SSO & SCIM We offer expert consultancy in security and user authentication for both Cloud-based and Data Center-hosted solutions. Training & Mentoring We offer formal training in Atlassian tools. The courses can also be customised to meet a client's specific needs, focusing on particular functionality areas and incorporating Marketplace Apps

투씨드는 Agile 방법론에 기반한 최적의 Atlassian 솔루션 구성 방안을 제공합니다. 이를 통해 고객사의 IT 시스템 전반에 걸친 업무 최적화를 실현합니다. 클라우드 기반 업무 트래킹과 지원, 협업, 보안 플랫폼, ITSM 구축 등 다양한 컨설팅 경험을 가지고 있기에 가능합니다. 또한 단순 방법론이나 기능 위주의 접근을 넘어 사용자 관점에서의 시스템 구성을 지향합니다. TwoSeed is a leading S/W quality management service provider. We provide professional service of Atlassian product, customizing, integration, consulting. Our experience and service will let you know what is the best way to success of your business. We always hope to growing up with our partner & customer. ★국내 최초 Atlassian/Gitlab 제품 기반 컨설팅 & 시스템 구축 ★국내 최초 ITIL 기반의 Agile ITSM(Atlassian 제품) 구축

BDQ is a highly experienced UK/US based Atlassian Solution Partner partnering with Atlassian since 2015. Our customers range from global technology companies and large public sector organisations through to SMBs. We specialise in ITSM, Service Management, Agile, and Program and Project Management. We provide services ranging from health checks, lightning implementations (fast fixed scope projects) through to long term consultancy and support partnerships. Our services range from process analysis, training and adoption, through to technical work such as custom private apps, integrations, and migration. We know that our customers’ time is valuable - our implementation methodology minimises the time that you need to spend on requirements analysis, and focuses on giving you fast, tangible, results. We will help you get the best out of your Atlassian technology investment, wherever you are on your Atlassian journey. For insights into our customer feedback, please refer to our Customer Case Studies [https://bit.ly/3dOuwKu].

Hicron?s team of experts knows the Atlassian software well from the solutions perspective but also - from the users. Being project managers ourselves, with certificates in agile and waterfall methods, ITIL or PRINCE, we understand the client?s needs and we are helping them to transfer it into the digital environment. Our services go way beyond Atlassian Consulting. With our roots in SAP, booming software house, or e-commerce integration experience, our skills and knowledge holistically cover digital transformation, turning it into a real business revolution.

SanOrange Inc. focuses on software and technical services and is dedicated to providing comprehensive solutions for businesses. Our offerings include customized software development, IT Service Management (ITSM) solutions for streamlined IT operations and service delivery, staffing services, and implementing Atlassian project management tools. Our goal is to assist enterprises in enhancing their IT efficiency and integrating resources to achieve optimized operations.