Na CSP Tech, a evolução dos seus processos não se resume a automatizar tarefas: é sobre transformar toda a cadeia de valor em um fluxo contínuo de inovação. Há 36 anos no mercado, com mais de 1000 projetos entregues para 90+ grandes clientes, o que nos coloca em uma posição ímpar para orquestrar tecnologias de ponta em ambientes complexos e altamente regulados. O que é o Smart Process da CSP Tech? Smart Process é a nossa abordagem integrada que conecta ITSM, ESM, AMS, Agilidade Corporativa, DevOps e CI/CD em um ecossistema único. Unimos gestão de serviços, automação robótica, IA e práticas ágeis para criar workflows end-to-end, capazes de: • Eliminar gargalos operacionais com automação total e redução drástica de intervenções manuais. • Aumentar a velocidade de entrega por meio de pipelines CI/CD automatizados, testes contínuos e correção proativa de falhas. • Padronizar o suporte a aplicações críticas (AMS), garantindo alta disponibilidade e evoluções sem downtime. • Expandir a cultura de serviços para toda a empresa (ESM), integrando RH, Finanças, Facilities e demais áreas num mesmo backbone de processos.

One Dot provides Atlassian Consulting, Training, Managed Services, Managed Hosting, Support, and Licensing to organisations and government across Australia. We have supported Atlassian products for over ten years, and we pride ourselves on our depth of knowledge and expertise. You can trust One Dot to help you get the absolute best out of the Atlassian products! One Dot clients include large to medium corporates, multi-nationals, tech businesses, and various government institutions. One Dot is approved and authorised to supply Atlassian software and services to the Federal government, and the state governments of Queensland, New South Wales, and Victoria. Service Specialisation Managed Services and Support 24/7 managed services and support services to oversee all your Atlassian software needs. We provide this as a monthly fee and it includes emergency support. Your organisation will also have access to our support portal. Consulting One Dot provides Atlassian and Jira consulting including advisory, best practice, business analysis, requirements analysis, gap analysis, architecture, and solution design, audits, planning, governance, security and implementation. Professional Services Professional Services include migrations (server to cloud, cloud to cloud, data center to cloud), merges, consolidation, configuration, setup, custom development, SSO, integration, security audits, and instance clean-up. Training One Dot offers both private and public training both onsite and online. We cover all the Atlassian products and our training can be customised to meet the specific needs of your organisation. One Dot has trained 1000s of staff in Australia in Atlassian products for more than ten years. Our trainers are second to none, and their feedback rating in required to be in the excellent range at all times. Cloud Migrations One Dot specialises Cloud migrations and we have completed multiple successful migration over the years. Contact us for more information on our comprehensive migration planning and delivery tool kit. Onsite Atlassian Staff Need Atlassian staff for longer term engagements onsite? We specialise in providing your organisation with our best Atlassian resources whether onsite or offsite. License Management Save money by getting the best possible prices for all the Atlassian products. We also manage your licencing requirements, offer terms, quote in AUD, and alert you to any changes or promotions that your organisation can take advantage of.

TechTime, a Gold Atlassian Solution Partner and Silver Marketplace Partner, excels in delivering unique solutions to enhance your Atlassian experience. Our services and apps, specifically designed for ITSM, PPMO, and Agile practices, focus on automating and streamlining everyday tasks across the Atlassian ecosystem. Consultancy: • Initial setup and ongoing support for Atlassian Cloud products for ITSM, PPMO, and Agile practices • Leadership through our Workshop service, an 8-hour session to gather community needs and develop project plans. • Setup of automations and workflows for an enhanced user experience. Migrations (DC/Server to Cloud): • Server instance assessments and cloud infrastructure planning. • Coordination with Marketplace vendors for migration pathways. • Out-of-hours migrations to minimize impact, including detailed RunBook creation and testing. Training: • Certified Atlassian Training Partner offering both in-person and virtual courses. • Customizable private courses using customer's Atlassian instances for lab work. • Support for attendees in completing Atlassian labs. Proactive Licence Management: • Management of Atlassian Cloud licences, avoiding lapses or compliance issues. • Flexible payment options (USD, AUD, NZD, EUR) through our New Zealand or Australian offices. • Guidance through renewal cycles, including proactive updates and impact assessments. Application Support for Atlassian Cloud: • Local, first-choice support for Atlassian Cloud customers. • Assistance across all Atlassian applications, including escalation of issues. • Annual Atlassian Training course for up to 10 users, provided by an Atlassian Certified Instructor (under specific support agreements). • Comprehensive guidance on Agile, Portfolio Management, Service, and Asset Management. • Maintenance of workflows, screens, boards, and project configurations. • Hosting and leading Atlassian User Groups. • Proactive licence management with monthly payment options and guidance on renewals. TechTime is dedicated to ensuring optimal use of Atlassian Cloud products, enabling your team to focus on core tasks while we handle the complexities of Atlassian Cloud licensing and support.

Mind-Mercatis is an Atlassian Expert that uses Atlassian products to strengthen Business Processes and Technology Innovations to empower strategic thinking, increase agility, create competitive advantage and effectiveness of business needs. Provides consultancy on adoption and personalization to tailor Atlassian products on organization's needs.

SPK and Associates is a leading woman-owned Engineering & IT Services Company that serves product and software development teams. For more than 21 years, we have helped our customers harness technology to optimize engineering and attain their business goals. We understand the systems, processes, data and applications critical to successful product development, and dedicate ourselves to helping you build, test, and release your products faster and better. Our core expertise covers four functional areas: • Product Lifecycle Management (PLM, PDM, QMS,MCAD,ECAD) • Software Lifecycle Management (ALM, DevOps) • Cloud for Engineering (Infrastructure, Security) • Data Engineering and Analytics (ETL, Power BI, Tableau)

BleuLemon accompagne les DSI dans des transformations durables. Partenaire Platinum Atlassian depuis plus de 18 ans, nous travaillons encore aujourd’hui avec des clients que nous accompagnons depuis le début. Ce n’est pas un hasard : c’est le résultat d’un choix délibéré — privilégier la continuité à la rotation, la profondeur à l’effet de mode. Notre équipe s'inscrit dans la durée (96 % de stabilité sur les cinq dernières années). Nous sommes convaincus que la mémoire d’une entreprise est aussi précieuse que ses compétences : elle permet de comprendre votre contexte, votre histoire et vos contraintes sans repartir de zéro à chaque mission. Cette connaissance accumulée fait toute la différence entre une intégration durable et une intégration qui se fragilise dès que l’intervenant change. Nous intervenons sur l’ensemble du cycle de transformation — cadrage, structuration des pratiques, intégration, migration Cloud, amélioration continue. Maîtriser les outils, tout le monde peut l'affirmer. Ce qui nous distingue, c'est notre capacité à les faire vivre dans la durée, au service de votre organisation. Basés à Paris et Lyon, nous accompagnons des organisations de toutes tailles sur des enjeux ITSM, Agile et de gestion des flux. Choisir BleuLemon, c’est faire le choix de la continuité. Nous ne faisons pas des projets. Nous construisons des environnements qui tiennent dans le temps.

As an Atlassian Solution Partner, SelectStar Solutions is dedicated to accelerating the flow of information for our clients, empowering them to deliver exceptional and impactful work. We provide solutions for teams of all sizes, from small to enterprise-level, to provide comprehensive services and software solutions that cater to their unique needs. Our expertise lies in cloud migrations, modernized ITSM approaches, licensing, Integrations and implementations. We deliver cutting-edge solutions that drive business success. Our Approach We're here to partner with you no matter where you are with your transformation journey. We don’t just throw solutions at problems. We dig deep, ask the right questions, and uncover the real challenges. Then, we deliver a solution that works, one that maximizes your digital investments and sets you on the path to long-term success. The complete System of Work We’re not just another partner. We’re an Atlassian Solution with strategic alliances with many of the top Marketplace vendors and complimentary services in the industry. When you work with us, you gain access to an unparalleled team of certified experts, each one laser-focused on helping you get the most out of your digital transformation. Our capabilities are world-class: ITSM and ESM: With our deep expertise in Atlassian tools and strong tech partnerships, we help both technology and business teams deliver world-class service experiences at scale. As ITSM Specialized Atlassian Partners, we can help your team deliver exceptional service experiences. Digital Transformation: We guide you through the process. From choosing the right frameworks to fostering a mindset of innovation, our agile experts will ensure you not only make the shift but thrive in it. Cloud Migrations: Some of Canada’s largest organizations have trusted us with their cloud migrations for a reason. We’ve perfected the art of cloud migration and optimization, wherever you are in your journey. DevOps: We bring your teams, tools, and processes into perfect alignment. Our approach addresses inefficiencies, helping you deliver software faster and more effectively. Work Management: We streamline how your teams collaborate and manage projects. The result? Silos disappear, productivity skyrockets and your teams stay engaged. And there’s more: We provide licensing, training, consultancy, managed services, and high-performing apps—all designed to future-proof your business and keep you ahead of the curve.

At CallCTO, we’re more than just an Atlassian Solution Partner — we’re your strategic ally in navigating the challenges of digital transformation and unlocking the true potential of your IT systems. Based in Cyprus, our team of certified Atlassian experts is here to bring clarity, efficiency, and tailored solutions to your business. 🌍✨ Our Approach: Collaboration & Expertise We believe in a partnership approach 🤝. Whether you’re just beginning your transformation journey or looking to enhance and optimize your current systems, we focus on understanding your unique challenges, helping you identify the best solutions, and ensuring your digital investments deliver real value. We combine technical expertise with deep industry insight to deliver results that matter. Why Choose CallCTO? By working with us, you tap into a wealth of knowledge and experience that covers all aspects of the Atlassian ecosystem. From Agile frameworks to cloud migration, we design solutions that fit your organization like a glove 🧤. 🌐 Agile Transformation: Need a smoother workflow? Our Agile experts help you adopt practices that foster innovation, autonomy, and efficiency. We guide you in selecting the right frameworks and tools, while cultivating a mindset that embraces continuous improvement. ☁️ Cloud Migration & Optimization: Ready for the cloud? Our team ensures a seamless transition, handling everything from cloud migrations to optimization. We know Atlassian inside and out, so we make sure your setup is secure, scalable, and optimized for performance. 🔧 IT Service Management (ITSM): With CallCTO, ITSM becomes your powerhouse for delivering exceptional service experiences. From setting up Atlassian JSM to integrating with other strategic tools, we help streamline operations and empower both technology and business teams. 📅 Work Management & Collaboration: Build cohesive, productive teams with tools that streamline project management and automate routine tasks. By breaking down silos and enhancing collaboration, we help you create a workspace that’s productive and engaging. Our Additional Services 📈 From licensing and training to consultancy and managed services, we offer comprehensive support to make sure your digital transformation journey is a success. Plus, our custom plugin development allows us to build solutions that perfectly fit your unique needs. Get in touch today, and let’s turn your Atlassian tools into a strategic advantage! ✨

KUMAVISION is the specialist for the digitalization of medium-sized companies. As the leading partner for business software, based on Microsoft Dynamics 365, in German-speaking countries, we place the highest value on professional project management and long-term collaboration in the interests of our customers. With its software solutions Jira, Confluence and Jira Service Management, Atlassian offers the ideal tools for planning and managing ERP and CRM implementation projects as well as providing holistic support for the operation of these solutions. Atlassian products are an integral part of all our projects and are deeply rooted in our project methodology. Our extensive experience with Atlassian software makes us a sought-after solution partner. With our modular service offerings, we provide customers with comprehensive support in implementing their Modern Workplace strategy, even outside of our ERP and CRM projects - from the introduction of Atlassian products to their customisation and ongoing operation. Our focus is on Atlassian integration in Microsoft Dynamics 365 and Microsoft Teams. We use interfaces and tools developed in-house for bidirectional, automated data exchange.

OBSS is the first and the leading Atlassian Partner in Turkey with Istanbul and Ankara offices. OBSS provides installation, customization, plugin development and training services for all Atlassian products with a dedicated team since 2008. OBSS provides process consultancy and solution implementations for ALM, SDLC, DevOps, ITSM transformations.

JAP CONNECT is specialized in providing Jira consulting and training services. Our goal is to help our clients optimize their use of Jira to improve productivity, collaboration and efficiency. Our services include: Jira implementation and configuration. Jira administration and support. Jira training for users and administrators. Jira customization and development. Jira consulting and best practices We have been analyzing and optimizing processes in companies using Jira for over 12 years and have built up unique expert knowledge. We listen carefully and understand the individual challenges of my customers. JAP CONNECT stands for reliability and high quality standards. You too can benefit from tailor-made solutions for your company!