Arineo GmbH provides digitalization solutions for both medium-sized businesses and global enterprises in the areas of ERP, CRM, Commerce, Data Intelligence, Digital Workplace, and Managed Services. Thanks to the extensive project experience of our colleagues, we are specialists in the implementation, operation, and support of Atlassian products. We use the Atlassian suite in nearly all customer projects and rely heavily on Atlassian solutions within Arineo itself. Founded in 2018 as an Employee-Owned Company (EOC), Arineo is headquartered in Göttingen, Germany. In accordance with the company's articles of association, Arineo is entirely owned by its employees, who collectively hold 100% of the company's shares. This innovative ownership structure enables Arineo to continuously invest in employee development, expand its service portfolio, and further enhance the quality of its services. The company embraces a self-management approach that fosters short decision-making processes and maximum agility, benefiting both customers and employees alike.

Founded in 2003, Master Concept provides advanced technology services and cloud advisory to elevate the customer experience for the world’s leading brands. As the largest Google Premier Partner in the Asia-Pacific (APAC) region, we act as a vital bridge between cutting-edge technology and business growth. With a dedicated regional team of more than 200 professionals, we serve enterprise clients and thousands of businesses across APAC. We specialize in driving digital transformation across all industries by delivering elite strategy, seamless implementation, and comprehensive training across four core technological pillars: • Cloud & Infrastructure: End-to-end cloud strategy, migrations, and managed infrastructure optimization. • Maps & Geospatial: Powerful location-based services leveraging the Google Maps Platform to optimize logistics, fleets, and user experiences. • Cybersecurity: Comprehensive, zero-trust security frameworks, identity management, and threat intelligence to protect enterprise data. • AI & Machine Learning: Leading the regional agentic revolution with custom enterprise AI solutions, chatbots, and AI workshop training.

Die BridgingIT GmbH wurde 2008 gegründet. Mit über 700 Mitarbeitenden an 10 Standorten in den wichtigsten Wirtschaftsräumen Deutschlands unterstützen wir Unternehmen verschiedener Branchen bei Veränderungs- und Digitalisierungsprojekten. Als herstellerunabhängige und produktneutrale Beratung bieten wir agile End-to-End-Leistungen – von strategischer Business- und Branchenberatung bis hin zu praxisorientierter Technologie- und Methodenkompetenz. Sowohl mittelständische Unternehmen als auch Konzerne vertrauen auf uns als ganzheitlichen Partner für ihre digitale Transformation. Wir bieten maßgeschneiderte Lösungen für Datacenter- und Cloud-Lösungen und unterstützen auch gerne bei Cloud-Migrationen.

We specialize in helping organizations unlock their full potential by solving operational and workflow challenges. We partner directly with your leadership and teams to turn complex goals into clear, actionable plans. Our focus is on the practical execution: we redesign how you work by reducing complexity in your processes, building smarter workflows, and creating robust systems. We do not just recommend ideas; we work alongside you to embed proven methods directly into your daily operation. This hands-on partnership delivers an outcome that operates efficiently in your environment, resulting in better performance, less friction, and sustainable business value.

Sword is a leader in data insights, digital transformation, and technology services with a substantial reputation in complex IT, business projects and mission-critical operations with over 3,500 Technology and digital specialists working in more than 50 countries to enable the growth of your organization in the digital age.

À propos Zen Networks accompagne les organisations dans la modernisation de leurs processus IT. nous sommes spécialisés dans la création de centres de services performants, adaptés aux exigences des grandes entreprises, du secteur public et des environnements critiques. Nous intervenons sur l’ensemble du cycle de transformation ITSM : • Déploiement complet de Jira, Jira Service Management, Confluence et autres outils de la suite Atlassian. • Design et optimisation de portails orientés expérience utilisateur, • Modélisation de workflows complexes métiers et IT, • Construction de catalogues de services avancés, • Mise en place de CMDB / Asset Management, • Automatisation des processus (SLA, escalades, approbations), • Intégrations profondes (IAM, supervision, monitoring, cloud, DevOps), • Tableaux de bord & reporting orientés gouvernance, • Support managé & amélioration continue pour garantir performance et adoption. Expertise ITSM / ESM Grâce à une forte expérience dans les environnements à grande échelle, Zen Networks aide ses clients à : • Réduire les délais de traitement et améliorer les SLA, • Structurer un Service Desk fiable, • Automatiser les activités répétitives pour réduire les risques, • Faciliter la collaboration entre les équipes IT, métiers et support client, • Professionnaliser les opérations via des pratiques ITIL/ITSM modernes, • Renforcer la qualité du service grâce à un pilotage basé données (KPIs, tableaux de bord). Nous maîtrisons particulièrement : • ITSM pour les équipes IT • ESM pour les équipes métiers (RH, Finance, Achats, Facilities, Projets…) • Customer Service Management (CSM) pour les équipes support client externes Services Atlassian proposés • Implémentation et configuration JSM/CSM • Migration Cloud de projets, instances et workflows complexes • Gouvernance & standardisation Atlassian • Support managé (L1–L2) et supervision continue • Automation & intégrations avancées (DevOps, Cloud, IAM, Monitoring…) • Confluence : bases de connaissances & documentation structurée • Jira Software : alignement ITSM–DevOps pour accélérer la résolution Notre valeur ajoutée pour les entreprises • Une expertise solide sur Jira Service Management / Customer Service Management, cœur de notre activité Atlassian. • Une capacité à mener des projets ITSM complets, de la conception à l’exploitation. • Une forte expérience dans les environnements multi-équipes, multisites et multiservices. • Une approche orientée résultats, adoption et performance opérationnelle.

Baufest

Combined 25+ years of experience architecting solutions based on the Atlassian platform. We are not only awesome technologists, we understand how technology can streamline business.

DATAGROUP Digital Solutions GmbH is part of DATAGROUP SE, one of Germany’s leading IT service providers. We specialize in Atlassian consulting, implementation, and managed services for enterprise customers across a wide range of industries. As an Atlassian Solution Partner, we support organizations in designing, implementing, and operating scalable Atlassian environments. Our expertise covers key enterprise use cases such as IT Service Management (ITSM), agile at scale, DevOps, and governance. With a strong focus on sustainability, long-term customer relationships, and reliable enterprise-grade operations, we help our customers maximize the value of the Atlassian platform while ensuring stability, compliance, and future readiness.

SEVEN PRINCIPLES GROUP is the partner of choice for organisations operating in highly regulated, security-sensitive and process-driven environments. As specialists in digitalisation, compliance and resilience, we help enterprises to leverage the Atlassian platform securely and at scale. We combine technology, process and regulatory expertise to deliver results. We design, implement and optimise enterprise service management solutions based on Atlassian Jira Service Management, Confluence and related tools. We guide our clients from strategic planning to operational excellence. Service Engagements: • Service Management: Implementation and optimisation of Atlassian Service Management (JSM) for IT and business services, including process design, automation and governance. • Enterprise Strategy & Planning: Development of service-management strategies, operating models and roadmaps that integrate Atlassian solutions into complex enterprise architectures. • Cloud Migration: Planning, execution and governance of cloud migrations – including risk assessment, compliance review, data migration and post-migration optimisation. Our clients achieve measurable efficiency gains, strong governance structures and resilient service organisations. We support them throughout the process, from assessment and concept design to change management and continuous improvement. Why Collaborate with 7P? • Focus on regulated and mission-critical industries • A unique mix of Atlassian expertise and compliance knowledge • Proven experience in large-scale and multi-team projects • Adherence to European data protection and security standards (GDPR, ISO, BSI) • German- and English-speaking teams across Europe At 7P, we see Atlassian not merely as a toolset but as a strategic enabler for transforming service and process landscapes. Enterprises gain a partner that combines technical expertise with regulatory insight to empower compliant, resilient, and future-ready service management.

We are a business consultancy, specialising in digital customer experience strategy, technology and design. We are on a mission to engineer a future that is more adaptable, empowered, sustainable and inclusive. Through our Technology partners - Optimizely, Microsoft, Atlassian and Sitecore we help ambitious leaders transform their businesses through digital products and teams, driving measurable improvements to customer experience, digital maturity, and operational integration. Our accredited Atlassian consultant can enable organisations to get the very best out of the Atlassian technology stack. Jira Software, Jira Service Management, Confluence and Bitbucket are at the core of our business.