Mogul Service LLC is a Silver Solution Atlassian Partner and the Sole Distributor in Mongolia, offering world-class solutions and professional services to businesses of all sizes. We specialize in consulting, implementation, training, and ongoing support for Atlassian products, helping organizations optimize collaboration, streamline workflows, and improve overall efficiency. Our Services We offer a comprehensive suite of services to ensure our clients achieve success with Atlassian products: • Consulting: Tailored solutions for your business needs • Implementation: Seamless integration of Atlassian tools into your existing workflows • Training: Empower your team with the skills needed to leverage Atlassian products • Ongoing Support: Continuous assistance to ensure smooth operation and troubleshooting Industries We Serve We work with businesses of all kinds, including: • Government organizations • Small and Medium Enterprises (SMEs) • Large corporations • And any client in need of Atlassian solutions What Sets Us Apart • International Standards: We adhere to ISO/IEC 9001:2015 and ISO/IEC 27001:2022 standards, ensuring the highest quality and security in our services. • ITILv4 Framework: Our team embraces the ITILv4 mentality for continuous service improvement. • Core Values: Guided by simplicity, speed, collaboration, leadership, focus, and quality, we ensure excellence in every project. Successful Projects We are proud to be the trusted Atlassian partner for Oyu Tolgoi LLC, one of Mongolia’s largest mining corporations. Our Atlassian solutions help them streamline project management and collaboration across their vast operations. Our Approach to Customer Service At Mogul Service LLC, customer satisfaction is our top priority. We take a personalized approach to every project: • Close collaboration with clients to understand their unique challenges • Tailored solutions that align with business goals • Ongoing support to ensure success and maximize the value of Atlassian tools We aim to be a trusted partner, allowing our clients to focus on their core business while we take care of the technical aspects. Key Highlights: • Official Atlassian Partner and sole distributor in Mongolia • Specializing in consulting, implementation, training, and support • ISO/IEC 9001:2015 & ISO/IEC 27001:2022 certified • Serving a wide range of industries, including government, SMEs, and large enterprises • Proudly supporting Oyu Tolgoi LLC with Atlassian solutions • A customer-centric approach with personalized services

Homeric combines product and agile veterans with unique tools and technologies to help you reach agile and product excellence with the Atlassian Ecosystem. We offer deep expertise in Jira product discovery, software development, Jira align, and Compass to support you in defining the best operating model, best practices, and best implementation of Atlassian tools. Our unique technology allows us to monitor in real time how the tools are used, provide benchmarks, reports, and real-time recommendations to all users, and accelerate adoption and tool mastery. Our tech-augmented experts and coaches deliver value at scale without deploying armies of consultants, making our solutions the most affordable and scalable. We've been working with large and global organizations, including world leaders like Roche, AstraZeneca, CNA Insurance and Michelin. We look forward to finding the best way to support you!

Hagrid has tonnes of experience and we bring that to the table each and every day. We’re here to get rid of Bad Service Management and also to give our customers a fair go – we never screw them over or gouge them or let them down….. Leveraging a combination of extensive experience, industry leading partners and a pragmatic approach that continually strives towards improving the quality, reducing costs, enhancing function and delivering benefits from services. To help our customers Hagrid has also developed a service integration platform called Diplomat. Diplomat unlocks the value of high-velocity teams by accelerating the flow of work between fragmented tools and disparate groups and disconnected teams/suppliers. In doing so Diplomat enables new connected ways of working better together to deliver proven faster time-to-value , accelerated ways to respond to demand, requests and issues while also delivering exceptional service experiences at scale. Delivering great customer experiences and in doing so gaining customer loyalty is super important to us. Hagrid celebrating our 21st birthday in 2023 and we’re very proud that many of our customers have been loyal for that entire journey.

Tyrula is an 8(a) small, minority, woman-owned business with twenty years of experience in research and information technology. We provide IT software, services, and management consulting to our clients, ensuring that their solutions, IT resources and process improvement initiatives properly align with their core mission. Tyrula is a products and consulting company focused on providing innovative health care IT solutions. By combining industry specific skills with leading-edge technology, Tyrula collaborates with clients to help increase their revenue and improve the quality of health care. We focus on providing proactive solutions for risk adjustment, quality improvement and health plan operations. Tyrula uses Atlassian products to help organizations streamline internal processes, improve communication, and increase productivity. We work with both federal and commercial clients and are well equipped to assist in identifying the right Atlassian products for clients' needs.

Since 2001, Clever Age has been supporting its customers through the entire digital delivery process. Clever Age works with Atlassian suite with many clients and uses its project feedback to promote and deploy the tooling solutions within these organizations with the highest satisfaction expectation.

Michael Wessel is an Atlassian Silver Solution Partner, located in Hannover, Lower-Saxony, Germany. We develop unique high-performance and efficient IT solutions. Whether you are an SME or a major corporation, right on our doorstep or anywhere in the world: we put ourselves fully in the shoes of your company so that we understand your requirements.

At TMG, we believe effective IT asset management is critical in today’s technology-driven business landscape. We take a vendor-agnostic approach, focusing solely on helping our clients optimise their asset usage, reduce risks, and increase efficiency. TMG provides technology spend management services for software, hardware, cloud and outsourcing domains, as well as data assurance services for your IT asset and configuration data. We have offices in Australia, NZ and India and service customers across the globe. Atlassian product specialisation: • Assets Data Manager • https://www.atlassian.com/software/jira/service-management/features/assets-data-manager

We are those who build the digital evolution of our enterprise customers. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value. Zoi was founded to be a local, nerdy and unique employer that sources the best, hyper-skilled talents while fostering the strongest partnerships. We close the gap between enterprise customers and new technologies. Driven by the highest delivery culture. Dedicated to local presence.

Grazitti Interactive is a global leader in delivering innovative digital solutions that help businesses drive growth and achieve digital transformation. We offer a comprehensive suite of services such as - Marketo Consultation, Web Development, Salesforce Consultation, Digital Marketing, Marketing Automation, AI Services, Google Analytics 4 Implementation, Digital Analytics Services, Online Communities, Mobile App Development, E-commerce Development, Marketing Services, IT Service Management (ITSM), Quality Assurance, Adobe Analytics, Salesforce, Marketo, and Advanced Analytics. As an Atlassian Silver Partner, Grazitti Interactive excels in offering services like: 1. Jira Configuration and Setup: We handle the complete setup and configuration of users, permissions, projects, screens, fields, and workflows, ensuring your Jira environment is optimized for your specific needs. We also offer seamless migration services to help you transition smoothly. 2. Jira Service Desk Enhancements: We provide a comprehensive Helpcenter on the Jira Service Desk, including the creation and customization of ticket forms, efficient email routing, and accurate response capture. Our solutions ensure that your support processes are streamlined, responsive, and tailored to meet your specific needs. 3. Automation Services: We implement advanced automation for field updates, validations, and notifications, boosting your team's efficiency and productivity. 4. Custom Plugin Development: For unique use cases, we develop custom plugins that run seamlessly on top of Jira (Datacenter and Cloud), providing tailored solutions to meet your business requirements. With a global presence in the USA, India, Australia, Canada, and Singapore, we provide round-the-clock support, ensuring seamless project execution and unparalleled customer service.

We are well-versed in implementation of Atlassian products, operating systems, networks, databases, data center operations and custom development. We work with just about any technology that a business would encounter. We use this expertise to help customers to achieve their enterprise organization goal.

Adroit ESM Solutions is a Atlassian Partner dedicated to helping organizations build smarter, more scalable, and more connected service experiences. We bridge the gap between traditional IT Service Management and the rapidly evolving world of Enterprise Service Management, bringing 20+ years of expertise in modern service operations, process design, and Atlassian Cloud architecture. IT Service Management (ITSM) We deliver ITSM solutions grounded in ITIL best practices and aligned with the capabilities of Jira Service Management Premium and Enterprise tiers. Whether you’re looking to modernize request fulfillment, streamline incident and problem management, strengthen change enablement, or mature your CMDB and asset lifecycle processes, we offer proven frameworks that accelerate time to value with our "Adroit Accelerators" packages. Our expertise extends to advanced CMDB design, automation, integrations, IT operations management, and designing service experiences that scale. Enterprise Service Management (ESM) Adroit ESM Solutions specializes in adapting Jira Service Management for non-IT teams, with a repeatable, modular approach for building service portals, workflows, knowledge bases, intake processes, and automation tailored to the unique needs of each department. We help organizations transform disconnected business operations into unified, transparent, measurable services powered by Atlassian Cloud. Specialized ESM Use Case Expertise: Environmental Health & Safety (EHS) Adroit ESM Solutions is one of the few Atlassian Partners actively developing specialized EHS frameworks for Jira Service Management. We design structured solutions for incident reporting, observations, safety inspections, risk assessments, OSHA 300/300A/301 workflows, hazard tracking, corrective actions, compliance documentation, and employee communications. These EHS frameworks are designed to help organizations improve safety culture, reduce risk, and streamline regulatory reporting using tools they already trust. Why Customers Choose Us Organizations choose Adroit ESM Solutions because we blend process design expertise with a highly personalized consulting experience. We deliver scalable architectures, cleaner data models, and practical adoption strategies that help teams transform their service processes with confidence.