Architectural solutions of ITSM, DevOps, PPM, SDLC, Agile, IT and non-IT Business Transition.

Jira Service Management usually starts as one shared project and works well, until a second team joins, then a third. Ownership blurs, request types multiply, SLA reporting stops being trustworthy, and automation starts affecting teams it was never meant to touch. Deciding what to separate and what to leave shared is the work. AtlasOptima is a Canadian Atlassian Gold Solution Partner and an Atlassian Cloud Migration and Service Management Specialized Partner in AMER. We work with mid-market and enterprise organizations across Canada and the United States, in regulated and unregulated environments alike, and we hold a SOC 2 Type 1 report for controls relevant to security. Jira Service Management and ITSM. One project or many, and where the boundary belongs. Service portal and request catalog design, front-office and back-office separation, queues and roles, SLA design where the timers match how work actually flows, approvals, Assets and CMDB foundations, knowledge management, automation ownership, incident and change processes, reporting, and Enterprise Service Management beyond IT. Atlassian Cloud migration. Readiness assessment, Data Center to Cloud planning, deciding what moves and what is rebuilt or archived, Marketplace app and integration review, identity and access, test migrations, validation, cutover planning, and post-migration stabilization. Atlassian licensing and ongoing operations. License management and renewal planning, user and product-tier reviews, Marketplace app rationalization, Jira and Confluence optimization, workflow automation, integrations, governance, training, and managed Atlassian support. Recent engagements include a Jira Service Management rebuild for a Canadian regulatory organization, a legacy Atlassian Server to Cloud migration covering 750-900 users and 95 Jira projects, and a ClickUp to Jira Cloud migration for a cloud services company. Case studies are on this profile. Most Atlassian work does not fail on the tooling. It fails on decisions nobody wrote down: • Which projects still matter, • Who owns a queue, • What an SLA is actually measuring. Those are answerable. Start with a scoping conversation, in your business hours.

Chez Teolia, nous vous accompagnons de la phase d'audit jusqu'au support, en passant évidemment par différentes étapes, vente de licences, implémentation, conseil et formation. Nous sommes bien plus que des experts outillages, nous sommes avant tout des experts de l'agilité, de l'agilité à l'échelle, d'ITIL, du DevOps ou encore de l'ITSM. Notre démarche : partir de l'ADN client, identifier les pain points ainsi que les attentes et mettre en œuvre le dispositif pour réussir une transformation.

Techanics digitizes your business processes - simply, quickly and sustainably. Our goal is to make our customers' everyday lives easier and, yes, our customers should have fun! We have a long history as Salesforce and Atlassian consultants and successfully implemented both solutions in numerous customer projects. The business perspective is always particularly important to us. We think in processes and people, not in hardware and software. This is how we find solutions that suit the user. We challenge you and prove: Modern software solutions can be simple, speedy and sustainable! Do you accept the challenge?

KIC Consulting은 대한민국 최고의 IT 서비스 제공업체입니다. 우리의 핵심 사업은 중요한 비즈니스 IT 솔루션의 개발, 유지 관리 및 운영입니다. 우리 회사는 거의 모든 유형의 Atlassian 제품에 중점을 두고 있습니다. 제품 공급부터 컨설팅, 교육, 프로젝트, 유지 관리까지 Atlassian 제품을 통해 기술 지원 및 시스템 구축을 제공할 수 있습니다. 우리는 또한 소규모 고객부터 대규모 고객까지 확장할 수 있는 검증된 사례와 경험을 보유하고 있습니다. Atlassian 비즈니스의 확고한 실행 속도를 갖추고 있으며 다양한 고객 솔루션을 관리하는 데 적합한 리소스와 전문가를 보유하고 있습니다. KIC Consulting is Korea's leading IT service provider. Our core business is the development, maintenance, and operation of important business IT solutions. Our company focuses on almost all types of Atlassian products. We can provide technical support and system implementation through Atlassian products from product supply to consulting, training, projects, and maintenance. We also have proven cases and experience that can scale from small to large customers. It has the established execution speed of the Atlassian business and has the right resources and experts to manage a variety of customer solutions.

TECHNIA is a full service partner and professional services provider. With over a decade of experience in Atlassian implementations, we offer our Expert services, custom development, configuration management, solution packages, licensing, hosting and support for all parts of the Atlassian tool suite. Contact us today for more info about our offers!

SoftServe is a premier IT consulting and digital services provider. We expand the horizon of new technologies to solve today's complex business challenges and achieve meaningful outcomes for our clients. Clients confidently rely on SoftServe to architect and execute mature and innovative capabilities, such as digital engineering, data and analytics, cloud, and AI/ML. As a trusted Atlassian development partner for over eight years and 2019 Atlassian Partner of the Year Award Winner (SaaS), SoftServe builds software and solutions for various Atlassian products holistically tailored to your business needs. Our reputation is gained from more than 30 years of experience delivering superior digital solutions at exceptional speed by top-tier engineering talent to enterprise industries. With a global reach spanning across USA, Europe, and LATAM, our team boasts over 300 Atlassian experts dedicated to propelling your organization toward success. Regarding our Atlassian Professional Services, we assist customers with various Atlassian products, such as Jira Software, Jira Service Management (JSM), Jira Align, Jira Work Management, Confluence, and Bitbucket. Our Atlassian Administrators help our clients with plugin setup, application upgrades, migrations to Atlassian Cloud (or Data Center), and deployment of Atlassian Data Center products. Integration development is another area of our expertise. In our managed services, we offer support for various versions of Atlassian products, including those hosted on Server, Data Center, Atlassian Cloud, and AWS/Azure. Currently, one of the most popular requests is Server-to-Cloud migration, with Server products reaching their end-of-life date on Feb. 14, 2024. SoftServe is your go-to partner if you seek assistance in how you plan, deliver, and manage your Atlassian Cloud migration. Contact us and let's chat about how we can assist you with your Atlassian request.

At CallCTO, we’re more than just an Atlassian Solution Partner — we’re your strategic ally in navigating the challenges of digital transformation and unlocking the true potential of your IT systems. Based in Cyprus, our team of certified Atlassian experts is here to bring clarity, efficiency, and tailored solutions to your business. 🌍✨ Our Approach: Collaboration & Expertise We believe in a partnership approach 🤝. Whether you’re just beginning your transformation journey or looking to enhance and optimize your current systems, we focus on understanding your unique challenges, helping you identify the best solutions, and ensuring your digital investments deliver real value. We combine technical expertise with deep industry insight to deliver results that matter. Why Choose CallCTO? By working with us, you tap into a wealth of knowledge and experience that covers all aspects of the Atlassian ecosystem. From Agile frameworks to cloud migration, we design solutions that fit your organization like a glove 🧤. 🌐 Agile Transformation: Need a smoother workflow? Our Agile experts help you adopt practices that foster innovation, autonomy, and efficiency. We guide you in selecting the right frameworks and tools, while cultivating a mindset that embraces continuous improvement. ☁️ Cloud Migration & Optimization: Ready for the cloud? Our team ensures a seamless transition, handling everything from cloud migrations to optimization. We know Atlassian inside and out, so we make sure your setup is secure, scalable, and optimized for performance. 🔧 IT Service Management (ITSM): With CallCTO, ITSM becomes your powerhouse for delivering exceptional service experiences. From setting up Atlassian JSM to integrating with other strategic tools, we help streamline operations and empower both technology and business teams. 📅 Work Management & Collaboration: Build cohesive, productive teams with tools that streamline project management and automate routine tasks. By breaking down silos and enhancing collaboration, we help you create a workspace that’s productive and engaging. Our Additional Services 📈 From licensing and training to consultancy and managed services, we offer comprehensive support to make sure your digital transformation journey is a success. Plus, our custom plugin development allows us to build solutions that perfectly fit your unique needs. Get in touch today, and let’s turn your Atlassian tools into a strategic advantage! ✨

Esis is an IT software development company founded in 1989. As of today, we have 35+ years of experience in software development, IT consulting and IT training. Since 2015 we have been Atlassian Partner and our team of Atlassian certified consultants has helped more than 50 customers achieve their goals by successfully bringing Atlassian into their processes. Thanks to our experience we can offer the following Atlassian services: • Pre-sales solution assessment • Requirements analysis • Licences reselling • Atlassian products setup and configuration • Migration from legacy systems to Atlassian • Migration from Atlassian On Premise to Atlassian Data Center or Atlassian Cloud solutions • Atlassian user training (for both end-users and Admins) • Integration with third party systems via API • Design and development of custom apps when required • Project maintenance and continuous support Esis' main strength is the ability to combine Atlassian expertise with wide software development and project management skills to offer our customers a true 360° solution.

Data Express Company Limited is a leading IT company in Thailand, specializing in software solutions. As an Atlassian Solution Partner, we provide comprehensive services and support for Atlassian products. Our expertise in leveraging tools like Jira suite, and Confluence enables us to deliver tailored solutions that boost productivity and drive business success. With a strong commitment to excellence, we empower organizations to optimize their workflows and collaboration processes.

Movonte delivers high-performance IT consulting and cross-border technology solutions that bridge the operational gap between the United States and Mexico. We replace fragmented solutions with scalable, secure architectures designed to streamline your workflows and maximize business efficiency. Our focus is simple: to drive client success through modern innovation and exceptional, white-glove customer service that builds lasting partnerships. We don't just optimize your technical processes; we safeguard your growth. At Movonte, we deliver business outcomes, not just technical services. Partner with us to streamline your workflows, secure your infrastructure, and achieve predictable, high-performance operational excellence.