As a Magento Enterprise Partner from the very beginning, Neos CMS Long-Time Supporter, Atlassian, Adobe and Akeneo Partner, as well as Google Premier Partner, TechDivision GmbH is one of the leading addresses for consulting, implementation and marketing of digitization projects. In addition to the implementation of web projects based on leading web technologies, we also offer our customers comprehensive consulting services for the digitalization of existing business processes as well as support in the selection and introduction of suitable cloud-based tools to better meet today's requirements. For this purpose we have a highly experienced and certified team of in-house consultants in the areas of lean, agile and cloud technologies. In addition to various medium-sized customers, internationally operating companies such as Ritter-Sport, Familotel, Eglo, GABOR, HALLHUBER or JuZo also rely on the know-how and experience of TechDivision. Currently, TechDivision has five locations in Rosenheim/ Kolbermoor, Munich, Hamburg, Vienna and Zurich and employs more than 150 people. Do you have any questions- Simply contact us! We are happy to advise you practice- oriented and without obligation!

Manchmal ist es gar nicht so einfach, etwas einfach zu machen. Es erfordert oft mehr Erfahrung, als ein Einzelner haben kann, um in der Theorie genial anmutende Prozesse pragmatisch in der Realität zu implementieren. Deshalb arbeiten wir gemeinsam mit unseren Partnern und Kunden als Team/Mannschaft, um das Beste aus allen hervorzuholen. Motivation aus Respekt und freundlichem Miteinander ist wertvoller – und wertschöpfender – als jede andere. Das haben wir seit Jahren erkannt und wir setzen diese Erkenntnis auch schon lange erfolgreich um. Probleme verlieren ihren Schrecken, wenn man sie gemeinsam mit einer eingespielten Gruppe verlässlicher Freunde angeht. Und irgendwann merkt man, dass es doch ganz einfach sein kann

Hagrid has tonnes of experience and we bring that to the table each and every day. We’re here to get rid of Bad Service Management and also to give our customers a fair go – we never screw them over or gouge them or let them down….. Leveraging a combination of extensive experience, industry leading partners and a pragmatic approach that continually strives towards improving the quality, reducing costs, enhancing function and delivering benefits from services. To help our customers Hagrid has also developed a service integration platform called Diplomat. Diplomat unlocks the value of high-velocity teams by accelerating the flow of work between fragmented tools and disparate groups and disconnected teams/suppliers. In doing so Diplomat enables new connected ways of working better together to deliver proven faster time-to-value , accelerated ways to respond to demand, requests and issues while also delivering exceptional service experiences at scale. Delivering great customer experiences and in doing so gaining customer loyalty is super important to us. Hagrid celebrating our 21st birthday in 2023 and we’re very proud that many of our customers have been loyal for that entire journey.

Tyrula is an 8(a) small, minority, woman-owned business with twenty years of experience in research and information technology. We provide IT software, services, and management consulting to our clients, ensuring that their solutions, IT resources and process improvement initiatives properly align with their core mission. Tyrula is a products and consulting company focused on providing innovative health care IT solutions. By combining industry specific skills with leading-edge technology, Tyrula collaborates with clients to help increase their revenue and improve the quality of health care. We focus on providing proactive solutions for risk adjustment, quality improvement and health plan operations. Tyrula uses Atlassian products to help organizations streamline internal processes, improve communication, and increase productivity. We work with both federal and commercial clients and are well equipped to assist in identifying the right Atlassian products for clients' needs.

Since 2001, Clever Age has been supporting its customers through the entire digital delivery process. Clever Age works with Atlassian suite with many clients and uses its project feedback to promote and deploy the tooling solutions within these organizations with the highest satisfaction expectation.

Michael Wessel is an Atlassian Silver Solution Partner, located in Hannover, Lower-Saxony, Germany. We develop unique high-performance and efficient IT solutions. Whether you are an SME or a major corporation, right on our doorstep or anywhere in the world: we put ourselves fully in the shoes of your company so that we understand your requirements.

At TMG, we believe effective IT asset management is critical in today’s technology-driven business landscape. We take a vendor-agnostic approach, focusing solely on helping our clients optimise their asset usage, reduce risks, and increase efficiency. TMG provides technology spend management services for software, hardware, cloud and outsourcing domains, as well as data assurance services for your IT asset and configuration data. We have offices in Australia, NZ and India and service customers across the globe. Atlassian product specialisation: • Assets Data Manager • https://www.atlassian.com/software/jira/service-management/features/assets-data-manager

We are those who build the digital evolution of our enterprise customers. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value. Zoi was founded to be a local, nerdy and unique employer that sources the best, hyper-skilled talents while fostering the strongest partnerships. We close the gap between enterprise customers and new technologies. Driven by the highest delivery culture. Dedicated to local presence.

Grazitti Interactive is a global leader in delivering innovative digital solutions that help businesses drive growth and achieve digital transformation. We offer a comprehensive suite of services such as - Marketo Consultation, Web Development, Salesforce Consultation, Digital Marketing, Marketing Automation, AI Services, Google Analytics 4 Implementation, Digital Analytics Services, Online Communities, Mobile App Development, E-commerce Development, Marketing Services, IT Service Management (ITSM), Quality Assurance, Adobe Analytics, Salesforce, Marketo, and Advanced Analytics. As an Atlassian Silver Partner, Grazitti Interactive excels in offering services like: 1. Jira Configuration and Setup: We handle the complete setup and configuration of users, permissions, projects, screens, fields, and workflows, ensuring your Jira environment is optimized for your specific needs. We also offer seamless migration services to help you transition smoothly. 2. Jira Service Desk Enhancements: We provide a comprehensive Helpcenter on the Jira Service Desk, including the creation and customization of ticket forms, efficient email routing, and accurate response capture. Our solutions ensure that your support processes are streamlined, responsive, and tailored to meet your specific needs. 3. Automation Services: We implement advanced automation for field updates, validations, and notifications, boosting your team's efficiency and productivity. 4. Custom Plugin Development: For unique use cases, we develop custom plugins that run seamlessly on top of Jira (Datacenter and Cloud), providing tailored solutions to meet your business requirements. With a global presence in the USA, India, Australia, Canada, and Singapore, we provide round-the-clock support, ensuring seamless project execution and unparalleled customer service.

We are well-versed in implementation of Atlassian products, operating systems, networks, databases, data center operations and custom development. We work with just about any technology that a business would encounter. We use this expertise to help customers to achieve their enterprise organization goal.

Adroit ESM Solutions is a Atlassian Partner dedicated to helping organizations build smarter, more scalable, and more connected service experiences. We bridge the gap between traditional IT Service Management and the rapidly evolving world of Enterprise Service Management, bringing 20+ years of expertise in modern service operations, process design, and Atlassian Cloud architecture. IT Service Management (ITSM) We deliver ITSM solutions grounded in ITIL best practices and aligned with the capabilities of Jira Service Management Premium and Enterprise tiers. Whether you’re looking to modernize request fulfillment, streamline incident and problem management, strengthen change enablement, or mature your CMDB and asset lifecycle processes, we offer proven frameworks that accelerate time to value with our "Adroit Accelerators" packages. Our expertise extends to advanced CMDB design, automation, integrations, IT operations management, and designing service experiences that scale. Enterprise Service Management (ESM) Adroit ESM Solutions specializes in adapting Jira Service Management for non-IT teams, with a repeatable, modular approach for building service portals, workflows, knowledge bases, intake processes, and automation tailored to the unique needs of each department. We help organizations transform disconnected business operations into unified, transparent, measurable services powered by Atlassian Cloud. Specialized ESM Use Case Expertise: Environmental Health & Safety (EHS) Adroit ESM Solutions is one of the few Atlassian Partners actively developing specialized EHS frameworks for Jira Service Management. We design structured solutions for incident reporting, observations, safety inspections, risk assessments, OSHA 300/300A/301 workflows, hazard tracking, corrective actions, compliance documentation, and employee communications. These EHS frameworks are designed to help organizations improve safety culture, reduce risk, and streamline regulatory reporting using tools they already trust. Why Customers Choose Us Organizations choose Adroit ESM Solutions because we blend process design expertise with a highly personalized consulting experience. We deliver scalable architectures, cleaner data models, and practical adoption strategies that help teams transform their service processes with confidence.