Bridging the Gap Between SAP & Atlassian As the exclusive partners of SAP and Atlassian, our mission is to enable collaboration between business and IT sectors. Using agile methodologies, we deliver customized IT solutions that integrate business and IT processes seamlessly. Our clients include IT departments from diverse industries such as logistics, automotive, banking, financial services, insurance, pharmaceuticals, healthcare, telecommunications, wholesale/retail, corporate consulting, and public administration. Leveraging our unique position as SAP & Atlassian partners, we enable you to enhance your IT infrastructure and effectively implement cutting-edge solutions.

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INCO es Platinum Solution Partner de Atlassian. Esto significa que podemos ofrecer tres beneficios muy importantes a nuestros clientes: 1. Los asociados con este nivel cumplen los niveles más altos de criterios de entrenamiento y tienen una experiencia demostrada en que pueden escalar desde pequeños a hasta grandes clientes. 2. Debido a los descuentos que obtenemos como Platinum Solution Partner, podemos ofrecer precios de licencias que son aún mejores de los que se obtendrían si su empresa adquiriera las licencias directamente desde la web. 3. Además te brindamos facturación local, permitiendo así que no deban utilizar una tarjeta de crédito para adquirir las licencias a través de la web con el recargo que esto implica, y la empresa podrá presentar la factura como un gasto deducible de impuestos. INCO además tiene la certificación ITSM Specialized Partner de Atlassian. Los Partners Especializados en ITSM son profesionales excepcionales en la gestión de servicios con sólidos fundamentos en tecnología de la información, procesos de entrega de servicios, asi como en las prácticas ITIL v4 y la implementación de productos de Atlassian para clientes a nivel empresarial.

We advise, design, develop, implement and manage complex software solutions in high-quality technical environments. And provide secondment, in-house projects, management, consultancy and training in the field of (embedded) software.

Welcome to where exceptional IT service management begins! When it comes to Atlassian’s Jira Service Management (JSM), we know that simply deploying the tool isn’t enough. To truly transform service experiences, you need a partner who lives and breathes service management. With over 13 years of hands-on experience in enterprise service management, our team is fully equipped to design, implement, and optimise solutions that go beyond Jira Service Management’s standard capabilities. We are service management specialists with a single-minded dedication to making JSM work harder for you, supporting every stage of your ITSM and ESM journey. Our consultants are all JSM-accredited, ITIL-certified, and each brings years of expertise and multiple implementations under their belt. Unlike generalist partners who cover the full suite but lack depth in service management, our team lives and breathes ITSM and ESM. From robust implementations to continuous support and enablement, our solutions are crafted to transform your service experience from end to end. And while we are firmly rooted in JSM, our experience extends across other Atlassian products as well. This means we can integrate and optimise your entire Atlassian environment to create a unified system that improves collaboration, boosts operational efficiency, and supports business growth across departments like HR, Facilities, and Security. But don’t just take our word for it. We are happy to connect you with our customers so you can hear first hand how our solutions and 'can-do' approach have redefined their service delivery experiences. A proudly kiwi-owned and operated business, we combine local knowledge with global expertise - making us the IT service management partner of choice. • Specialised JSM, Asset Data Manager (ADM), and Enterprise Service Management (ESM) Solutions: Tailored design and delivery for Jira Service Management, asset management, and other enterprise service management modules to streamline operations and enhance IT and business service capabilities. • Optimised Workflows and Efficiency: Leveraging JSM’s flexibility to improve workflows, asset management, and overall operational performance. • Agile and Collaborative Delivery Methodology: Focused on collaboration, agility, and knowledge transfer to ensure seamless integration and sustainable solutions. • Long-Term Scalability: Ensuring that solutions are built to scale with your organisation’s growth and evolving needs. Let’s get started!

Since 2003, our Atlassian expertise has enabled thousands of enterprises to reduce complexity and empower users. From software adoption to platform expansion, our tech and platform services allow them to better focus on their business. A Platinum Solution Partner based in Palo Alto, California, ServiceRocket delivers agile at scale solutions and is an Atlassian ITSM Specialized and Cloud Specialized Partner. With global reach across EMEA, APAC and the Americas, skilled Rocketeers implement DevOps, SAFe™, ITIL, customer support and education solutions for our partners and customers worldwide.

KL&A is a software development and professional services company serving public and private sector clients throughout the Midwest. Founded in 1992 by partners Jim Kunz and John Leigh, KL&A?s small, but highly qualified staff, laid the foundation for the company?s success. Over the past 28 years, KL&A has formed several long-lasting relationships with clients which has resulted in substantial organic growth in annual revenue, service offerings, and staff members. With over 100 highly-skilled employees and two offices in the State of Michigan, KL&A provides cost-effective solutions that are designed and developed based on each clients specific needs. KL&A takes a collaborative approach in the assessment, planning, design, development, testing, and implementation of any IT project, whether they are developing a software application or providing oversight or quality assurance services. KL&A works closely with business users, subject matter experts, and other project stakeholders to develop a comprehensive understanding of the needs and desires of their clients so that they can deliver high-quality services and products. KL&A uses well-defined, repeatable processes and generates a prescribed set of project artifacts to ensure projects are completed on time, within budget, and that the results not only meet but exceed customer expectations. With clients in Michigan, Ohio, Minnesota and Illinois, KL&A is gaining momentum in the Midwest as a leading software development company.

ANB is a global Atlassian consulting and services company headquartered in NY/NJ, USA. As an Atlassian Solution Partner, our mission is to help customers simplify, digitalize, and automate their enterprise processes by leveraging the Atlassian platform to achieve better efficiency and productivity. ANB is proud to be an Atlassian ITSM Specialized and Gold Solution Partner with focus on enterprise agility and service management. Working with us means gaining unlimited access to certified experts with deep expertise in frameworks and practices such as ITIL, DevOps, and SAFe™, ensuring that your business processes are not only efficient but also aligned with industry best practices. Our Capabilities to Drive Your Business: • Strategic Advisory Services : Partner with us to craft tailored strategies and design solutions that optimize IT service delivery, HR operations, and Agile and DevOps practices, ensuring alignment with your business goals. • Seamless Implementation: Deploy Atlassian tools such as Jira Service Management, Confluence, and Jira Align with confidence. Our experts ensure smooth integrations, tailored configurations, and a focus on achieving your unique business objectives. • Comprehensive Managed Support: Keep your Atlassian ecosystem running at peak performance with ongoing support designed to adapt to your evolving needs. Our services include Atlassian platform proactive monitoring, issue resolution, and system optimization. • Atlassian Licensing Optimization: Simplify the management of your Atlassian licenses, from acquisition and renewals to portfolio optimization, to maximize ROI and ensure cost-effectiveness. • Organizational Change Management (OCM): Drive adoption of new tools and processes across your teams with structured change management, including readiness assessments, targeted training, and stakeholder engagement strategies that ensure success. Ready to transform your enterprise with a proven partner? Contact ANB Technologies today to unlock the full potential of the Atlassian platform.

INFOSYSTA is an Atlassian Expert in the Middle East, working actively in Lebanon, United Arab Emirates, Saudi Arabia, France & several other countries and offering Consulting, Installation, Training, Functional & Technical Services on Confluence, JIRA, Greenhopper, Bonfire and more. At INFOSYSTA, we are aware that every business is different.

IGS Group (Australia) Pty Ltd ("IGS Australia"), a subsidiary of the Hong Kong-based Integrated Global Solutions Limited ("IGS Hong Kong"), specializes in delivering tailored IT Service Management ("ITSM") solutions and services to businesses across Australia. As an Atlassian Solution Partner, we help organizations design, implement and optimize ITSM strategies using industry-leading Atlassian software, including Jira Service Management, Confluence, Jira Software, BitBucket, Jira Align and more. While IGS Australia continues to grow with an established presence in Australia, we leverage 15+ years of ITSM expertise from IGS Hong Kong, which has successfully supported 300+ organizations across Hong Kong and the broader Asia-Pacific region. This strong foundation enables us to deliver scalable, high-performance ITSM solutions that enhance operational efficiency, drive business growth, and maximize return on investment. Our services include: Consulting Service: We provide expert consulting services to help organizations in Australia maximize the value of their Jira Service Management, Confluence, Jira Software, BitBucket and other Atlassian software. Whether you are implementing ITSM, optimizing team workflows, or integrating Atlassian with your existing tech stack, we tailor solutions to meet your unique business needs. License Management: Effective Atlassian license management is essential for cost control, compliance, and operational efficiency. At IGS Australia, we provide end-to-end license management services, including procurement, renewals, upgrades, and cost optimization - ensuring your organization gets the best value from your Atlassian investment. Implementation & Managed Services: With 15+ years of ITSM expertise, IGS Australia provides comprehensive Atlassian implementation and managed services, ensuring your Atlassian tools are properly deployed, configured, and maintained to support seamless business operations. Cloud Migrations: Migrating to Atlassian Cloud unlocks enhanced scalability, security, and collaboration. However, a well-planned cloud migration strategy is essential to minimize risks and ensure a seamless transition. Our team specializes in migrating businesses from Atlassian Server or Data Center to Atlassian Cloud, handling everything from data assessment and migration planning to execution and post-migration optimization.

Integrated Global Solutions Limited (IGS) was founded in 2007 in Hong Kong. It is dedicated to provide operational enhancement products, services, and solutions to small, mid-size and enterprise organizations; as well as to the government sector. The customer base has significantly increased since our inception and the customers are mainly located in Hong Kong, Macau and China. The success of IGS is sustained by our collaborative business methodology approach that integrates people, process, product and support. Our ultimate goal is to ensure the customer to gain the strategic business benefits by streamlining the processes tactically and finally achieve the good operational enhancements.