IGS Group (Australia) Pty Ltd ("IGS Australia"), a subsidiary of the Hong Kong-based Integrated Global Solutions Limited ("IGS Hong Kong"), specializes in delivering tailored IT Service Management ("ITSM") solutions and services to businesses across Australia. As an Atlassian Solution Partner, we help organizations design, implement and optimize ITSM strategies using industry-leading Atlassian software, including Jira Service Management, Confluence, Jira Software, BitBucket, Jira Align and more. While IGS Australia continues to grow with an established presence in Australia, we leverage 15+ years of ITSM expertise from IGS Hong Kong, which has successfully supported 300+ organizations across Hong Kong and the broader Asia-Pacific region. This strong foundation enables us to deliver scalable, high-performance ITSM solutions that enhance operational efficiency, drive business growth, and maximize return on investment. Our services include: Consulting Service: We provide expert consulting services to help organizations in Australia maximize the value of their Jira Service Management, Confluence, Jira Software, BitBucket and other Atlassian software. Whether you are implementing ITSM, optimizing team workflows, or integrating Atlassian with your existing tech stack, we tailor solutions to meet your unique business needs. License Management: Effective Atlassian license management is essential for cost control, compliance, and operational efficiency. At IGS Australia, we provide end-to-end license management services, including procurement, renewals, upgrades, and cost optimization - ensuring your organization gets the best value from your Atlassian investment. Implementation & Managed Services: With 15+ years of ITSM expertise, IGS Australia provides comprehensive Atlassian implementation and managed services, ensuring your Atlassian tools are properly deployed, configured, and maintained to support seamless business operations. Cloud Migrations: Migrating to Atlassian Cloud unlocks enhanced scalability, security, and collaboration. However, a well-planned cloud migration strategy is essential to minimize risks and ensure a seamless transition. Our team specializes in migrating businesses from Atlassian Server or Data Center to Atlassian Cloud, handling everything from data assessment and migration planning to execution and post-migration optimization.

A e-Core é o parceiro de soluções Platinum ideal para adoção, evolução e sustentação das ferramentas Atlassian, de acordo com as melhores práticas do mercado. Com mais de 17 anos de parceria com a Atlassian, mais de 1500 projetos entregues e especialização em ITSM, Agilidade e Atlassian Cloud, aceleramos o seu negócio com operações digitais modernas. Conte com a e-Core para apoiar você em seus desafios empresariais em áreas como: ITSM & ESM e Agile & DevOps, por meio de serviços de consultoria, migração, licenciamento, sustentação e treinamentos.

SPK and Associates is a leading woman-owned Engineering & IT Services Company that serves product and software development teams. For more than 21 years, we have helped our customers harness technology to optimize engineering and attain their business goals. We understand the systems, processes, data and applications critical to successful product development, and dedicate ourselves to helping you build, test, and release your products faster and better. Our core expertise covers four functional areas: • Product Lifecycle Management (PLM, PDM, QMS,MCAD,ECAD) • Software Lifecycle Management (ALM, DevOps) • Cloud for Engineering (Infrastructure, Security) • Data Engineering and Analytics (ETL, Power BI, Tableau)

We can showcase the tangible benefits of our collaboration with measurable metrics, demonstrating how we help you achieve remarkable efficiency and productivity in your business operations and meet your automation goals.

Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. As a recognized Specialized Partner, we help organizations accelerate time to value with Agile at Scale, Cloud, and ITSM implementations. Because teamwork requires more than just tools, we help bridge the gap between applications and strategic practices such as SAFe® and ITIL. Over the last 15 years, we have helped more than 5,000 customers achieve their desired business outcomes at a reduced time to value, through improved team collaboration.

TechTime, a Gold Atlassian Solution Partner, excels in delivering unique solutions to enhance your Atlassian experience. Our services and apps, specifically designed for ITSM, PPMO, and Agile practices, focus on automating and streamlining everyday tasks across the Atlassian ecosystem. Consultancy: • Initial setup and ongoing support for Atlassian Cloud products for ITSM, PPMO, and Agile practices • Leadership through our Workshop service, an 8-hour session to gather community needs and develop project plans. • Setup of automation and workflows for an enhanced user experience. Migrations (Server to Cloud): • Server instance assessments and cloud infrastructure planning. • Coordination with Marketplace vendors for migration pathways. • Out-of-hours migrations to minimize impact, including detailed RunBook creation and testing. Training: • Certified Atlassian Training Partner offering both in-person and virtual courses. • Customizable private courses using customer's Atlassian instances for lab work. • Support for attendees in completing Atlassian LABs. Proactive Licence Management: • Management of Atlassian Cloud licences, avoiding lapses or compliance issues. • Flexible payment options (USD, AUD, NZD, EUR) through our Australian or New Zealand offices. • Guidance through renewal cycles, including proactive updates and impact assessments. Application Support for Atlassian Cloud: • Local, first-choice support for Atlassian Cloud customers. • Assistance across all Atlassian applications, including escalation of issues. • Annual Atlassian Training course for up to 10 users, provided by an Atlassian Certified Instructor (under specific support agreements). • Comprehensive guidance on Agile, Portfolio Management, Service, and Asset Management. • Maintenance of workflows, screens, boards, and project configurations. • Hosting and leading Atlassian User Groups. • Proactive licence management with monthly payment options and guidance on renewals. TechTime is dedicated to ensuring optimal use of Atlassian Cloud products, enabling your team to focus on core tasks while we handle the complexities of Atlassian Cloud licensing and support.

RealDolmen makes ICT work for your business by helping you to plan, build and operate software and infrastructure solutions. As an Atlassian Expert, RealDolmen can train your IT staff in Agile & Scrum, evaluate & optimize development processes, and deploy & operate your Atlassian tools.

Adaptavist is a global technology and innovative solutions provider founded in 2005, helping organisations boost agility and overcome the challenges of digital transformation. Five key practices shape our offerings: agile, DevOps, ITSM, cloud, and work management. We are part of The Adaptavist Group, whose global team exceeds 1,000 people, proudly counting more than half of the Fortune 500 among their 22,000+ customers. Our approach No matter where your business is on its transformation journey, we work in partnership with you, helping you on the right path to success. We focus on getting to the bottom of the challenge you are trying to solve first, finding the best approach and solution to meet your needs and maximise your investment in digital. Your complete solution As a leading Atlassian Platinum Solution and Marketplace Partner and a strategic trusted partner of AWS, GitLab, monday.com and more, working with us gives you unlimited access to a wealth of certified experts with vast experience in helping organisations like yours get more from their digital investments. Our key capabilities include: • Agile transformation: From choosing the right process framework and tools to go with it, to changing your mindset to one that embraces innovation and autonomy—our world-class agile experts will support you to getting your agile transformation right. • Cloud migration and optimisation: As experts in cloud migrations, including being a four-time winner of cloud-related Atlassian Partner of the Year awards and an AWS Advanced Consulting Partner, we’re the ideal partner for helping you wherever you are on your cloud journey. • DevOps: Our complete DevOps solutions focus on aligning your people, tools, and processes that address real business needs and inefficiencies to help you deliver better software faster. • ITSM and ESM: Our extensive service management knowledge and experience, combined with Atlassian JSM expertise and breadth of strategic technology partnerships, enable technology and business teams to accelerate and deliver exceptional service experiences. • Work management: Our experts build more engaged teams with collaboration tools that streamline project management and automate routine tasks wherever you work, thus reducing silos and improving productivity. Other solutions include licensing, training, consultancy, trusted managed services, and high-performing apps, supporting our customers to become a digital-first, future-ready business.

Bizning xizmatlarimiz: • Xizmat ko‘rsatish yordami • ITSM yechimlarini joriy etish • Data Center’dan Atlassian Cloud’ga migratsiya • Maxsus ilovalarni ishlab chiqish • Aktivlarni boshqarish va sozlash • SDLC jarayonlarini sozlash • Tashqi tizimlar bilan integratsiya O‘zbekistondagi mijozlarimiz va hamkorlarimiz misollari Uzum, Beeline, TBC Bank, Click, Fido Business, Ucell, Hamkor Bank, National Bank of Uzbekistan _______________________________________________________ Наши услуги: • Сервисная поддержка • Внедрение ITSM решений • Миграция с Data Center в Atlassian Cloud • Разработка кастомных приложений • Внедрение и настройка управления активами • Настройка SDLC процессов • Интеграция с внешними системами Примеры наших клиентов и партнеров в Узбекистане Uzum, Beeline, TBC Bank, Click, Fido Business, Ucell, Hamkor Bank, National Bank of Uzbekistan

With more than 50 Atlassian certifications globally we help our customers from all industries to achieve their Digital Transformation Projects to modernize their collaboration methodologies and support processes digitization with the best practices of Lean & Agile, Agile @ Scale, ITSM, DevOps and Teamwork. For Over a decade, we have supported +3000 customers (from startups to Fortune 500) to achieve successful projects, processes excellence and team performance. Our teams operate in France, United Kingdom, Saudi Arabia, United Arab Emirates, Bahrain, Tunisia and Ivory Coast. Thousands of companies such as Thales, Sony, Bosch, Netflix and Walt Disney trust our R&D teams and use our Apps for Jira and Confluence.

More than 500 organizations, including Airbus, Telia, OECD, CERN, and Kuehne&Nagel have entrusted us with their digital transformation and software projects. Our methods enable at least 150% efficiency in delivery and ownership costs compared to other software outsourcing models. Our customers often rank us as the best external software development partner. Locations Our 1,500 employees serve our clients from offices in 20 locations. Our main development centers are in Estonia, Latvia, Lithuania and Poland. Our support offices are in Switzerland, India, Nigeria, USA, and Uruguay.