Artigiano Del Software was founded in 2013 as a project by Fabio Genovese, who wanted to create a company where consultancy was to be seen as accompanying customers towards the required solutions. Like a novice craftsman, the aim is to create tailor-made solutions for the customers. Our knowledge of Atlassian products started way back in 2009 and since then we have seen what developments have been made on the various products. We were the first to test the Cloud and are now involved in many Server to Cloud migrations. Always curious, Artigiano Del Software is constantly exploring the world of addons and how they can complement the various products with features and possibilities. The whole experience is reported on a blog, in Italian, where the experience is recounted in many ways, from simply presenting the experience, to telling how a particular solution was arrived at. This has not gone unnoticed: Atlassian in 2024 recognised the status of Atlassian Creator. In 2023 the team expanded, adding new skills but above all adding preparation, curiosity and the desire to always create new solutions. The aim is to add not only skills, but also people who want to make a difference. We conclude by saying that we do not want to stop but to constantly progress.

Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive. Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in more than 90 countries. Tietoevry's annual turnover is approximately EUR 3 billion and the company's shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs. Our highly specialized IT solutions and services complemented by a strong technology platform provide our local and global customers tangible business benefits. Tietoevry Atlassian service helps you accelerate the realization of tangible benefits: improved time to market, quality and great collaboration. We make sure you have the support and optimal tools in use in the most cost-effective way. We are Cloud spezialized and deliver full-stack Atlassian services: advisory, implementation, migrations, Enterprise Support off-site and on-site, hosting/capacity, licenses and trainings. 15+ years experience in using, supporting, hosting and development of Atlassian products. Teams based in Sweden, Czech Republic and Finland. Atlassian partner since 2005. Platinum partner since 2013

DATAGROUP Consulting Services GmbH is part of DATAGROUP SE, one of Germany’s leading IT service providers. We specialize in Atlassian consulting, implementation, and managed services for enterprise customers across a wide range of industries. As an Atlassian Solution Partner, we support organizations in designing, implementing, and operating scalable Atlassian environments. Our expertise covers key enterprise use cases such as IT Service Management (ITSM), agile at scale, DevOps, and governance. With a strong focus on sustainability, long-term customer relationships, and reliable enterprise-grade operations, we help our customers maximize the value of the Atlassian platform while ensuring stability, compliance, and future readiness.

With over 20 years of experience and more than 100 clients, we have created the most flexible and efficient model of cooperation. We hire only the top IT specialists with an innovative and clever approach to build IT solutions and focus on the real needs of our clients. We built Competence Centers, which are the best solution for companies looking for something more than IT outsourcing and software development services. Our original concept lets us deliver skilled experts in the majority of technologies - also very unique ones - in the fastest and the most effective way. We connect top specialists with the top companies and work in various models - managed services or staff augmentation. Besides our services, we also believe that IT solutions should not only be innovative and perfectly suit business needs but also have a positive impact on the environment.

Arineo GmbH offers medium-sized companies as well as global players solutions for digitalization in the areas of ERP, CRM, Commerce, Data Intelligence, Digital Workplace and Managed Service. Thanks to the many years of project experience of our colleagues, we are specialists in the introduction, use and support of Atlassian products, as we use the Atlassian Suite in almost all projects and also rely heavily on Atlassian internally at Arineo. Arineo was founded in 2018 as an Employee-Owned Company (EOC) and has its headquarters in Göttingen, Germany. According to the company's articles of incorporation, the company is owned by its employees. They hold 100% of the company's shares. Thanks to this innovative ownership structure, Arineo can invest all its efforts in the continuous training of its employees, the expansion of its range of services and the continuous optimization of its service quality. The company relies on self-management, which enables short decision-making processes and maximum agility - for the benefit of customers and employees alike.

Die BridgingIT GmbH wurde 2008 gegründet. Mit über 700 Mitarbeitenden an 10 Standorten in den wichtigsten Wirtschaftsräumen Deutschlands unterstützen wir Unternehmen verschiedener Branchen bei Veränderungs- und Digitalisierungsprojekten. Als herstellerunabhängige und produktneutrale Beratung bieten wir agile End-to-End-Leistungen – von strategischer Business- und Branchenberatung bis hin zu praxisorientierter Technologie- und Methodenkompetenz. Sowohl mittelständische Unternehmen als auch Konzerne vertrauen auf uns als ganzheitlichen Partner für ihre digitale Transformation. Wir bieten maßgeschneiderte Lösungen für Datacenter- und Cloud-Lösungen und unterstützen auch gerne bei Cloud-Migrationen.

À propos Zen Networks accompagne les organisations dans la modernisation de leurs processus IT. nous sommes spécialisés dans la création de centres de services performants, adaptés aux exigences des grandes entreprises, du secteur public et des environnements critiques. Nous intervenons sur l’ensemble du cycle de transformation ITSM : • Déploiement complet de Jira, Jira Service Management, Confluence et autres outils de la suite Atlassian. • Design et optimisation de portails orientés expérience utilisateur, • Modélisation de workflows complexes métiers et IT, • Construction de catalogues de services avancés, • Mise en place de CMDB / Asset Management, • Automatisation des processus (SLA, escalades, approbations), • Intégrations profondes (IAM, supervision, monitoring, cloud, DevOps), • Tableaux de bord & reporting orientés gouvernance, • Support managé & amélioration continue pour garantir performance et adoption. Expertise ITSM / ESM Grâce à une forte expérience dans les environnements à grande échelle, Zen Networks aide ses clients à : • Réduire les délais de traitement et améliorer les SLA, • Structurer un Service Desk fiable, • Automatiser les activités répétitives pour réduire les risques, • Faciliter la collaboration entre les équipes IT, métiers et support client, • Professionnaliser les opérations via des pratiques ITIL/ITSM modernes, • Renforcer la qualité du service grâce à un pilotage basé données (KPIs, tableaux de bord). Nous maîtrisons particulièrement : • ITSM pour les équipes IT • ESM pour les équipes métiers (RH, Finance, Achats, Facilities, Projets…) • Customer Service Management (CSM) pour les équipes support client externes Services Atlassian proposés • Implémentation et configuration JSM/CSM • Migration Cloud de projets, instances et workflows complexes • Gouvernance & standardisation Atlassian • Support managé (L1–L2) et supervision continue • Automation & intégrations avancées (DevOps, Cloud, IAM, Monitoring…) • Confluence : bases de connaissances & documentation structurée • Jira Software : alignement ITSM–DevOps pour accélérer la résolution Notre valeur ajoutée pour les entreprises • Une expertise solide sur Jira Service Management / Customer Service Management, cœur de notre activité Atlassian. • Une capacité à mener des projets ITSM complets, de la conception à l’exploitation. • Une forte expérience dans les environnements multi-équipes, multisites et multiservices. • Une approche orientée résultats, adoption et performance opérationnelle.

We bring with us not information, but know-how. The knowledge that we leverage to understand your business and its environment and to develop solutions that give your business a winning edge. ?Each business is different, and we understand this. One size DOES NOT fit all. At Duco, we will go the distance to understand what YOUR business needs and develop custom solutions that help unleash the full potential of your business. ?Our story began not a long time ago (in 2018) with one entrepreneur?s vision to offer best in class services at an affordable cost and to get the job done on time, each time. We have grown since then as we've discovered that our commitment to excellence is deeply valued by our clients and the word has spread. Our team of experts are quality-focused, result-oriented and success-driven (yes! geeky too!) ?We simplify the IT landscape and offer a range of pragmatic solutions to decision-makers, providing them valuable insights that enable them to make decisions that allow their business to thrive.

We specialize in helping organizations unlock their full potential by solving operational and workflow challenges. We partner directly with your leadership and teams to turn complex goals into clear, actionable plans. Our focus is on the practical execution: we redesign how you work by reducing complexity in your processes, building smarter workflows, and creating robust systems. We do not just recommend ideas; we work alongside you to embed proven methods directly into your daily operation. This hands-on partnership delivers an outcome that operates efficiently in your environment, resulting in better performance, less friction, and sustainable business value.

With a team of Business Process and Atlassian Certified Technical Consultants in Cologne (Köln) we help business teams to get the most out of the Atlassian tools. We have particular expertise in setting up process documentation and management systems, service desk integrations and supporting organizations to switch to modern collaboration tools.