TSOFT: Platinum Solution Partner de Atlassian En TSOFT, somos Platinum Solution Partner de Atlassian líder en Latinoamérica con amplia experiencia en las soluciones de Atlassian como Jira, Confluence y Bitbucket y con especializaciones de Atlassian en ITSM y Cloud. Ayudamos a los equipos a optimizar sus flujos de trabajo, mejorar la colaboración y alinear cada proceso para maximizar el valor entregado al negocio. Nuestro enfoque va más allá de la implementación de herramientas: diseñamos e integramos soluciones a medida que apoyan la colaboración entre áreas como People, Marketing, Finanzas y Operaciones, promoviendo una gestión de proyectos eficiente, automatización de tareas y comunicación ágil. Como socios estratégicos de Atlassian, nos basamos en su System of Work que permite a los equipos estar en sintonía, con una plataforma que respalda la toma de decisiones informada y el logro de resultados tangibles. Al elegir a TSOFT como tu Platinum Solution Partner de Atlassian, tu organización accede a un enfoque de trabajo integral que unifica herramientas y personas, optimizando cada paso del proceso de principio a fin. Esto se traduce en una experiencia mejorada y en una ventaja competitiva en el mercado. Sobre TSOFT Hacemos la vida de las personas más fácil a través del uso inteligente de IT Somos una empresa global de origen argentino líder en soluciones tecnológicas que facilita el uso inteligente de la tecnología para que nuestros clientes alcancen la agilidad organizacional y la transformación digital. Nuestra experiencia: Contamos con un equipo de más de 1.500 profesionales altamente calificados y con amplia experiencia en diversas áreas, como: • DevOps y Agilidad a escala • IT Service Management y Enterprise Service Management • Aseguramiento de la Calidad • Observabilidad • Desarrollo de software ¿Por qué elegir TSOFT? • Experiencia: Más de 25 años en el mercado. • Equipo: Profesionales altamente calificados. • Especialización: Contamos con las especializaciones ITSM y Cloud de Atlassian • Soluciones: Personalizadas y adaptadas a tus necesidades. • Presencia: En siete países de Latinoamérica y en España. • Compromiso: Con la satisfacción de nuestros clientes. TSOFT, tu aliado para hacer que la tecnología sea real. Visita nuestro sitio web: https://www.tsoftglobal.com

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. Our Values A shared, living culture based on solidarity, ambition, excellence, engagement and innovation. • SOLIDARITY: We have a united entrepreneurial spirit. • AMBITION: Our local power fosters our global success. • EXCELLENCE: Our culture of excellence is a product of our daring. • ENGAGEMENT: We grow but stay close to our clients and our teams. • INNOVATION: We are constantly co-inventing the technology based business of our customers. As a Platinum Solution Partner, Inetum offer different solutions based in Atlassian products: • ITSM • DEVELOPMENT AGILE DEVOPS • ECONOMIC PROJECT MONITORING • ADVANCED PROJECT AND SERVICE MANAGEMENT • BUSINESS Furthermore, we can help our customer to optimize the Atlassian license cost.

Ease Solutions is a trusted IT solutions provider and accredited Atlassian Solutions Partner, Cloud Specialized Partner, and Marketplace Partner. We help organizations around the world accelerate digital transformation, improve collaboration, and enhance productivity. We operate across APAC, EMEA, and the Americas, including Singapore, Malaysia, the Philippines, Germany, Israel, the United States, Canada, and Colombia. Our team delivers tailored enterprise software solutions, IT consulting, and cloud migration services. As Atlassian Cloud Specialized experts, we provide end-to-end support for secure and efficient cloud migrations. We implement, customize, and maintain the full suite of Atlassian tools to ensure optimal performance and user adoption. As a Marketplace Partner, we also design and develop powerful apps that extend Atlassian’s native capabilities. These solutions help teams manage complex requirements, enterprise reporting, and other critical workflows. From startups to global enterprises, we help customers maximize the value of their Atlassian investment and focus on growing their business.

Want help with Atlassian? Design Industries (DI) are your Atlassian Solution Enterprise Partners. We’re a high-performance team ready to set you up on the fast track to success, whether you’re new to Atlassian or want a better ROI on your existing toolset. For your Atlassian environment to succeed, four pillars must work effectively: operations, management, continual improvement, and software licensing. We strengthen you in these through our depth of experience and market-leading Atlassian Configuration Sets. Our focus is improving your organisation’s mission-critical team collaboration systems faster, with less disruption and amazing support, delivered entirely remotely. What can we help you with? As your organisation grows, it becomes mission-critical that your Atlassian platform supports your teams and functions to work as productively as possible. Partnering with an expert to help you make the most of Atlassian is the best way to get there. Design Industries has worked with several organisations in various industries since 2014. We have assisted these clients with licensing, configurations, training, hosting, support, and continual improvement. Based on this experience, we can offer a comprehensive Atlassian platform support service that will exceed your business needs. To do this, we: • Ensure best practice is integrated and used widely to ensure work is faster, lower cost and higher quality • Provide centralised support for the Atlassian platform so that individuals and teams are fully supported without delays to their work. • Free up IT staff and non-Atlassian qualified administrators to do the work they do best. • Streamline change management to encourage rapid innovation and take advantage of the capabilities and benefits Atlassian will deliver As your Atlassian platform grows to support more types of teams and functions, it becomes mission-critical, and thus, the opportunities to improve productivity become ever greater. Partnering with an expert to ensure your teams get the most from the tools is now more important than ever. Design Industries offers a comprehensive Atlassian platform support package to meet your organisation's needs. It is flexible enough for you to work with us your way.

TechTime, a Gold Atlassian Solution Partner and Silver Marketplace Partner, excels in delivering unique solutions to enhance your Atlassian experience. Our services and apps, specifically designed for ITSM, PPMO, and Agile practices, focus on automating and streamlining everyday tasks across the Atlassian ecosystem. Consultancy: • Initial setup and ongoing support for Atlassian Cloud products for ITSM, PPMO, and Agile practices • Leadership through our Workshop service, an 8-hour session to gather community needs and develop project plans. • Setup of automations and workflows for an enhanced user experience. Migrations (DC/Server to Cloud): • Server instance assessments and cloud infrastructure planning. • Coordination with Marketplace vendors for migration pathways. • Out-of-hours migrations to minimize impact, including detailed RunBook creation and testing. Training: • Certified Atlassian Training Partner offering both in-person and virtual courses. • Customizable private courses using customer's Atlassian instances for lab work. • Support for attendees in completing Atlassian labs. Proactive Licence Management: • Management of Atlassian Cloud licences, avoiding lapses or compliance issues. • Flexible payment options (USD, AUD, NZD, EUR) through our New Zealand or Australian offices. • Guidance through renewal cycles, including proactive updates and impact assessments. Application Support for Atlassian Cloud: • Local, first-choice support for Atlassian Cloud customers. • Assistance across all Atlassian applications, including escalation of issues. • Annual Atlassian Training course for up to 10 users, provided by an Atlassian Certified Instructor (under specific support agreements). • Comprehensive guidance on Agile, Portfolio Management, Service, and Asset Management. • Maintenance of workflows, screens, boards, and project configurations. • Hosting and leading Atlassian User Groups. • Proactive licence management with monthly payment options and guidance on renewals. TechTime is dedicated to ensuring optimal use of Atlassian Cloud products, enabling your team to focus on core tasks while we handle the complexities of Atlassian Cloud licensing and support.

Our aim is to team up with our clients to realize sustainable innovation, while keeping everything on a human scale. Our strength lies in the fact that we can implement strategy & policies on the basis of real knowledge of our clients' business, local laws & regulations, language & culture, and translate this from business into IT.

Donos values people over software. Involving teams and organisations in the changes always make a new solution integration more successful. Sustainable digital transformations start with a strategy. Donos is an IT Consulting Company. We provide consultancy around ALM, Agile, DevOps.

As an Atlassian Solution Partner, we promote cross-team and cross-company collaboration and knowledge management through the use of modern Atlassian tools and sophisticated communication processes. As an IT consultancy we design and implement tailored individual software and support complex projects from initiation to rollout and beyond. Our formula for success is our methodical, interdisciplinary approach combined with a healthy dose of pragmatism. We enjoy being challenged by our clients and providing them with innovative IT solutions.

Since 2003, our Atlassian expertise has enabled thousands of enterprises to reduce complexity and empower users. From software adoption to platform expansion, our tech and platform services allow them to better focus on their business. A Platinum Solution Partner based in Palo Alto, California, ServiceRocket delivers agile at scale solutions and is an Atlassian ITSM Specialized and Cloud Specialized Partner. With global reach across EMEA, APAC and the Americas, skilled Rocketeers implement DevOps, SAFe™, ITIL, customer support and education solutions for our partners and customers worldwide.

Integrated Global Solutions Limited (IGS) was founded in 2007 in Hong Kong. It is dedicated to provide operational enhancement products, services, and solutions to small, mid-size and enterprise organizations; as well as to the government sector. The customer base has significantly increased since our inception and the customers are mainly located in Hong Kong, Macau and China. The success of IGS is sustained by our collaborative business methodology approach that integrates people, process, product and support. Our ultimate goal is to ensure the customer to gain the strategic business benefits by streamlining the processes tactically and finally achieve the good operational enhancements.

IGS Group (Australia) Pty Ltd ("IGS Australia"), a subsidiary of the Hong Kong-based Integrated Global Solutions Limited ("IGS Hong Kong"), specializes in delivering tailored IT Service Management ("ITSM") solutions and services to businesses across Australia. As an Atlassian Solution Partner, we help organizations design, implement and optimize ITSM strategies using industry-leading Atlassian software, including Jira Service Management, Confluence, Jira Software, BitBucket, Jira Align and more. While IGS Australia continues to grow with an established presence in Australia, we leverage 15+ years of ITSM expertise from IGS Hong Kong, which has successfully supported 300+ organizations across Hong Kong and the broader Asia-Pacific region. This strong foundation enables us to deliver scalable, high-performance ITSM solutions that enhance operational efficiency, drive business growth, and maximize return on investment. Our services include: Consulting Service: We provide expert consulting services to help organizations in Australia maximize the value of their Jira Service Management, Confluence, Jira Software, BitBucket and other Atlassian software. Whether you are implementing ITSM, optimizing team workflows, or integrating Atlassian with your existing tech stack, we tailor solutions to meet your unique business needs. License Management: Effective Atlassian license management is essential for cost control, compliance, and operational efficiency. At IGS Australia, we provide end-to-end license management services, including procurement, renewals, upgrades, and cost optimization - ensuring your organization gets the best value from your Atlassian investment. Implementation & Managed Services: With 15+ years of ITSM expertise, IGS Australia provides comprehensive Atlassian implementation and managed services, ensuring your Atlassian tools are properly deployed, configured, and maintained to support seamless business operations. Cloud Migrations: Migrating to Atlassian Cloud unlocks enhanced scalability, security, and collaboration. However, a well-planned cloud migration strategy is essential to minimize risks and ensure a seamless transition. Our team specializes in migrating businesses from Atlassian Server or Data Center to Atlassian Cloud, handling everything from data assessment and migration planning to execution and post-migration optimization.