"Combining our creative approach to problem solving with Atlassian’s suite of business productivity tools to come up with solutions no one else would think of" We’re a proud ITSM and Cloud Specialised, global award-winning, Atlassian Platinum Solutions Partner working with clients across Asia Pacific to deliver remarkable and people-centric solutions that unlock efficiency and productivity. Since early 2020, we’ve helped clients across the world solve all sorts of process and business problems by thinking just a little bit differently. Unlike our competitors who specialise in lots of tools we only ‘do’ Atlassian - which means we’ve become go-to partner for everything to do with the suite. In addition to doing all the basics like product deployments, migrations and licensing better than anyone else, we excel when we’re asked to solve business process problems that have defeated everyone else. Whether it’s using using Jira Service Management to automate mobile device ordering and management for one of NZ’s largest employers, or leveraging the Atlassian suite to automate a complex legal verification process for a global fintech, our team has the curiosity, experience and depth of technical skill to create elegant solutions to some of the most nuanced problems imaginable. Since starting on this journey in 2020, we’ve saved our customers millions of dollars and hundreds of thousands of man-hours by just thinking a little bit differently. Try us. • Get more value from your Atlassian tools • Optimise your Atlassian licensing spend • Consolidate your tooling ecosystem • Streamline processes to find operational efficiencies • Migrate to Atlassian tools from incumbent tooling • Migrate from Atlassian on-prem to Cloud

With over 18 years of experience, Catch Software is your trusted partner for Atlassian product support. With certified experts in Jira, Jira Service Management, Confluence, Atlassian Cloud migrations and Training, Catch supports all of Atlassian's product toolchain. Catch partners with customers globally, transforming businesses by providing technical services across the Atlassian tool suite, and integrating with our test tool Enterprise Tester. As a Microsoft Partner, we also provide Enterprise level hosting of all Atlassian applications in our Catch Cloud, including specialist secure cloud. As an Atlassian Platinum Partner we have been meeting the Atlassian partner requirements around skills and expertise since 2005. We have 20 years of experience that scales from the smallest organizations to large government and enterprise customers. Catch is focused on Atlassian solutions. We have the experience and capability to manage a wide range of implementations, managed solutions, support requirements, and customer-specific solutions. We are proud to be Atlassian ITSM and Cloud specialized and are here to advise you on the best options for your business when migrating to Atlassian Cloud. Ensure a smooth transition with guidance from our team of Atlassian specialized experts. Our base is Auckland, New Zealand, but we are privileged to work with some of the brightest and largest enterprises around the world. If you'd like to join them, then get in touch with us.

At Datacom, we believe our purpose is to help our customers and communities navigate the complexity of this ever-changing world we live in, by connecting people and technology and solving their greatest challenges. With more than 50 years of experience in technology, we have grown to be one of Australasia's leading locally-owned technology companies. Our people, built on a foundation of strong values, are some of the most experienced in the tech industry and partner with customers from large government agencies to commercial businesses to transform their organisations from idea to delivery. We design, build and run IT systems and processes for business. We support existing legacy IT systems and processes, and we custom-design brand-new ones. We work with our customers to build and operate sustainable solutions by exploring their current state, clarifying their future potential and solving their most pressing problems. Our breadth of advisory and technical skills provides deep expertise in technology platforms to our customers, provided by our 200+ tech partners.

Sentify is a global provider dedicated to maximising your investment in Atlassian. Our expert Atlassian product knowledge and custom agile methodology combine for quick results, managed expectations, and organisational improvements. This means you'll see the benefits of your Atlassian investment sooner, with clear communication and a roadmap for long-term success that drives measurable changes within your teams and workflows. As an Atlassian Solution Partner, we possess the expertise to unlock the full potential of Atlassian tools within your organization. We go beyond simply implementing the platform; we empower you to take ownership and leverage it to drive long-term success. Cloud Migrations | Enterprise Service Management | License Management | Enterprise Governance | IT Service Management (ITSM)

TechTime, a premier Atlassian Platinum Partner and Marketplace vendor, excels in delivering unique solutions to enhance your Atlassian experience. Our services and apps, specifically designed for ITSM, PPMO, and Agile practices, focus on automating and streamlining everyday tasks across the Atlassian ecosystem. Consultancy: • Initial setup and ongoing support for Atlassian Cloud products for ITSM, PPMO, and Agile practices • Leadership through our Workshop service, an 8-hour session to gather community needs and develop project plans. • Setup of automations and workflows for an enhanced user experience. Migrations (DC/Server to Cloud): • Server instance assessments and cloud infrastructure planning. • Coordination with Marketplace vendors for migration pathways. • Out-of-hours migrations to minimize impact, including detailed RunBook creation and testing. Training: • Certified Atlassian Training Partner offering both in-person and virtual courses. • Customizable private courses using customer's Atlassian instances for lab work. • Support for attendees in completing Atlassian labs. Proactive Licence Management: • Management of Atlassian Cloud licences, avoiding lapses or compliance issues. • Flexible payment options (USD, AUD, NZD, EUR) through our New Zealand or Australian offices. • Guidance through renewal cycles, including proactive updates and impact assessments. Application Support for Atlassian Cloud: • Local, first-choice support for Atlassian Cloud customers. • Assistance across all Atlassian applications, including escalation of issues. • Annual Atlassian Training course for up to 10 users, provided by an Atlassian Certified Instructor (under specific support agreements). • Comprehensive guidance on Agile, Portfolio Management, Service, and Asset Management. • Maintenance of workflows, screens, boards, and project configurations. • Hosting and leading Atlassian User Groups. • Proactive licence management with monthly payment options and guidance on renewals. TechTime is dedicated to ensuring optimal use of Atlassian Cloud products, enabling your team to focus on core tasks while we handle the complexities of Atlassian Cloud licensing and support.

Welcome to where exceptional IT service management begins! When it comes to Atlassian’s Jira Service Management (JSM), we know that simply deploying the tool isn’t enough. To truly transform service experiences, you need a partner who lives and breathes service management. With over 13 years of hands-on experience in enterprise service management, our team is fully equipped to design, implement, and optimise solutions that go beyond Jira Service Management’s standard capabilities. We are service management specialists with a single-minded dedication to making JSM work harder for you, supporting every stage of your ITSM and ESM journey. Our consultants are all JSM-accredited, ITIL-certified, and each brings years of expertise and multiple implementations under their belt. Unlike generalist partners who cover the full suite but lack depth in service management, our team lives and breathes ITSM and ESM. From robust implementations to continuous support and enablement, our solutions are crafted to transform your service experience from end to end. And while we are firmly rooted in JSM, our experience extends across other Atlassian products as well. This means we can integrate and optimise your entire Atlassian environment to create a unified system that improves collaboration, boosts operational efficiency, and supports business growth across departments like HR, Facilities, and Security. But don’t just take our word for it. We are happy to connect you with our customers so you can hear first hand how our solutions and 'can-do' approach have redefined their service delivery experiences. A proudly kiwi-owned and operated business, we combine local knowledge with global expertise - making us the IT service management partner of choice. • Specialised JSM, Asset Data Manager (ADM), and Enterprise Service Management (ESM) Solutions: Tailored design and delivery for Jira Service Management, asset management, and other enterprise service management modules to streamline operations and enhance IT and business service capabilities. • Optimised Workflows and Efficiency: Leveraging JSM’s flexibility to improve workflows, asset management, and overall operational performance. • Agile and Collaborative Delivery Methodology: Focused on collaboration, agility, and knowledge transfer to ensure seamless integration and sustainable solutions. • Long-Term Scalability: Ensuring that solutions are built to scale with your organisation’s growth and evolving needs. Let’s get started!

Expert360 Your Atlassian Partner in Innovation At Expert360, collaboration is the cornerstone of innovation. We help businesses unlock the full potential of the Atlassian product set. From Agile Project Management to seamless DevOps integration, we provide tailored solutions that empower your teams to work smarter, faster, and more collaboratively. Expert360’s Atlassian practice offers end-to-end support for all of your Atlassian needs. We provide license management, consulting, migration, implementation, and managed support for the products and your Atlassian solutions. Whether you're looking to streamline your workflows, enhance team productivity, or scale your operations, we have the expertise to guide you every step of the way. Partner with Expert360 to experience how Atlassian tools can revolutionise your approach to collaboration and innovation.

We bring with us not information, but know-how. The knowledge that we leverage to understand your business and its environment and to develop solutions that give your business a winning edge. ?Each business is different, and we understand this. One size DOES NOT fit all. At Duco, we will go the distance to understand what YOUR business needs and develop custom solutions that help unleash the full potential of your business. ?Our story began not a long time ago (in 2018) with one entrepreneur?s vision to offer best in class services at an affordable cost and to get the job done on time, each time. We have grown since then as we've discovered that our commitment to excellence is deeply valued by our clients and the word has spread. Our team of experts are quality-focused, result-oriented and success-driven (yes! geeky too!) ?We simplify the IT landscape and offer a range of pragmatic solutions to decision-makers, providing them valuable insights that enable them to make decisions that allow their business to thrive.

At Wire8, our goal is to help organisations like yours improve staff satisfaction and customer relationships through effective digital service management. We are dedicated to delivering value quickly. Have you ever stopped to think about your best experience with digital services- Perhaps booking travel, managing something financial or shopping online- Now, do you believe your staff and customers are having that same high-quality digital service experience- If not, we work alongside you to remove process bottlenecks, enhance overall staff and customer experience, and boost the velocity of your service through the power of automation. So your people can focus on higher-value tasks, while letting the technology do the heavy lifting. So let?s partner and take your digital service to the next level. The name Wire8 is inspired by the Kiwi slang ?Number 8 Wire- meaning a can-do attitude to improvise or think laterally to solve a problem. We are a business that embraces the values of innovation, solution and speed; values of the ?Number 8 Wire- ideal. We deliver on those values by using world-class frameworks and technology platforms. In everything we do, we focus on Customer success - we are passionate about the success of our customers. Their satisfaction and achievements are the basis of our own success. We work hard to deliver exceptional experiences. One team - we are stronger together. We work collaboratively and minimise hierarchy to create a culture of openness and support. We are committed to removing any barriers that could prevent us delivering outstanding service to our customers. Curious and innovative - we approach everything we do with a sense of curiosity and a willingness to ask the extra question. We strive to improve upon the status quo and are always looking for new and innovative solutions. World Class - our customers deserve nothing less than the best possible work from us. We continually challenge ourselves to exceed expectations and deliver world-class results.

Simplicity Consulting is a trusted partner for Atlassian clients, offering a comprehensive suite of services encompassing Implementation, Upgrading, Extension, Optimisation, and Integration for all Atlassian products. We manage Security, User management and Licensing. We are also certified experts in Agile and Process Transformations that maximise the advantage gained from your Atlassian tooling and truly advance your company. Our expertise extends to crafting executive real-time perspectives and enabling decision-making through the development of tailored tools and processes. All the above is backed by implementation specific training, documentation and change management. We have a variety of support options for our clients that all include provision for system changes to keep your system up to date and meeting your needs. Simplicity Consulting has years of experience and fruitful partnerships with many Enterprises and SMBs. We draw on our executive experience from our pasts, and understand what value means, and that delivering a solution is just part of delivering value.